Verizon, through Mobile Generation, provides a wide range of wireless and home solutions, including smartphones, tablets, mobile hot-spots, accessories, and internet and home phone services. Customers appreciate the friendly and helpful staff who make the experience comfortable and welcoming. Several reviews highlight positive interactions with salespeople, especially noting staff members who are knowledgeable, patient, and willing to explain details clearly. For instance, one customer praised a staff member for completing their purchase and helping set up their new phones, while others appreciated staff members who saved them money, offered upgrades, or resolved issues efficiently, even when the store was closing. The staff's kindness and understanding stand out, with some customers feeling like they are treated more like friends than just customers. Assistance with repairs, warranties, and billing issues is also noted positively. Overall, Verizon stores are seen as places where customers receive good service, helpful advice, and a friendly atmosphere, making their mobile and home solutions experience smooth and satisfying.
Marcus, is a very Good Salesperson and was very helpful in getting me a new phone with Verizon! Thank You Marcus! 🙂
July 2025
Great interactions from 3 of the salesman. Anthony in the end was the one to complete the process and was friendly, explained my payment and walked my son & I through setting up our new phones.
July 2025
Came in and told Anthony my problem and problem was fixed on 30 minutes. Great job Anthony.
