Verizon, through Mobile Generation, provides a wide range of wireless and home solutions, including smartphones, tablets, mobile hot-spots, accessories, and internet and home phone services. Customers appreciate the friendly and helpful staff who make the experience comfortable and welcoming. Several reviews highlight positive interactions with salespeople, especially noting staff members who are knowledgeable, patient, and willing to explain details clearly. For instance, one customer praised a staff member for completing their purchase and helping set up their new phones, while others appreciated staff members who saved them money, offered upgrades, or resolved issues efficiently, even when the store was closing. The staff's kindness and understanding stand out, with some customers feeling like they are treated more like friends than just customers. Assistance with repairs, warranties, and billing issues is also noted positively. Overall, Verizon stores are seen as places where customers receive good service, helpful advice, and a friendly atmosphere, making their mobile and home solutions experience smooth and satisfying.
Marcus is awesome. Highly recommend him to anyone looking for a phone. He treats you like the way he would like to be treated. That is rare. He will have all my business going forward. Thank you for an amazing employee
June 2026
Great customer service! Very happy to change to Verizon!
June 2026
Very patient and informative just have to get adjusted screen cover. He was great fast and informative.
