PNC Bank is a financial institution committed to helping its customers manage their finances with ease. The bank offers a wide range of products, services, and digital solutions to cater to both simple and complex needs. Customers have praised the exceptional customer service provided by the bank's staff, particularly highlighting the helpfulness, friendliness, and genuine care demonstrated by employees like Jessica, Alex, and the team led by manager Eric. PNC Bank's dedication to providing a positive banking experience has earned it a reputation for excellence among its clientele.
Husband Jeff came thru the Collinsville branch today and Eric, the Senior branch manager, went out of his way to help. This is the second time he has went far above expectations for Jeff, and he is a real credit to PNC. Big thanks to Eric!
April 2026
Very polite was greeted at the door offered coffee and water treated better than any other bank I have ever been in really enjoyed my coffee and cashed a check no problem.
April 2025
Do not bank there but had a large check drawn off of that bank to cash. Senior branch manager Eric greeted us at the door as was extremely helpful in the entire process. Went above and beyond what was expected. Wish we had a PNC in our area.
