Bob Brockland Buick GMC, located in Columbia, IL, serves the Greater St. Louis Area and Southern Illinois. This family-owned and operated dealership specializes in new Buick and GMC vehicles, as well as used cars. They offer finance and lease options, and their service department is known for its excellence, ranking in the top 3% of certified elite service in the country. Customers appreciate the great reputation and community involvement, often highlighting the dealership's commitment to treating everyone like family. Reviews reflect a consistently positive experience, with sales staff noted for their courtesy, knowledge, and transparency. Customers mention excellent communication throughout the purchasing process, even for out-of-state transactions, with some salespeople going above and beyond to ensure customer satisfaction. The service department is praised for its promptness and thoroughness, with technicians recognized for their exceptional work. Many customers express a desire to return in the future, emphasizing the personal touch and genuine care they receive at Bob Brockland Buick GMC. Overall, the dealership is highly recommended for its friendly atmosphere and commitment to quality service.
Best place to buy car. Team takes great care of you and makes car buying experience low stress.
August 2026
Called on Monday to get pricing on tires. (They beat the other 3 prices I received). Had new tires put on the next day! Fantastic, fast service department.
August 2026
I just wanted to give Samantha a shout out for all her amazing work!! Such an amazing service advisor! Kind, patient, articulate and professional! Gave Kareem, Mike, Kimberly and I outstanding customer service. She made providing payment easy breezy too!