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January 2024 by Deniel Mueller
Took very good care of my car kept me updated every step of the way.
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January 2024 by Angie Kesler
They were awesome! Communication was great!
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December 2023 by Jeremy Kirk
Fantastic experience. Car was done earlier than promised. They even cleaned the car inside and out.My car looks brand new again.
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December 2023 by Theresa Mcnabb
Excellent work , very satisfied and very happy to get my car back
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November 2023 by Lee Adkins
Very pleased with my experience here. My Chevy Silverado was hit by an errant driver. The other driver's insurance provider suggested this place due to its location being close to my residence. When I brought it in, Charlie's CARSTAR performed an estimate and communicated with the insurance company. They were professional, very easy to deal with and low pressure. I decided to let them complete the repairs and scheduled a time to bring the truck in. The repair took a couple days longer than they estimated, but that was due to them finding additional repairs to the steering system once they started taking everything apart. They communicated with me the entire time, letting me know it might be a couple days late due to having to order and install the additional parts. When I picked the truck up, the repairs were complete and I was pleasantly surprised to find the truck had been cleaned up inside and out. Truthfully, you wouldn't know the vehicle had been involved in an accident at all. It drives perfectly and looks great. I couldn't be happier with the service I received here. Well done CARSTAR!
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November 2023 by Rachel Callanan
They did an amazing job on my Acadia and were super fast! Very friendly and up front about everything!Services: Painting
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November 2023 by Marsh Clatterbuck
We have used Charlie’s CarStar for years. They always do the best work and are always so nice and accommodating. They fixed the hail damage on my car this time and when I got in my car they had cleaned the whole interior! I was so excited and surprised. I will always go to them.Services: Auto interior vacuuming
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October 2023 by Heather Dagon
Looks great. Took a little longer than Id of hoped but the quality was fantastic. Id use you again.
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September 2023 by Sam Sargeant
Staff at their new location are extremely friendly, quick with providing service, and knowledgeable in their craft. Their wait list can be extensive since they are popular. I just went there myself to receive an estimate for an accident and I will have to wait till October for my repair appointment.Their location on N Main is no longer their current location either. It’s 1845 Ghent Rd in Columbia. The address change is currently under review as of this post.
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July 2023 by Donna Cawvey
My car was repaired cleaned detailed vacuumed washed and looked as good as the day I bought it 2 years ago. They rocked it out.Services: Carburetor cleaning
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May 2023 by Kleine Rickie
Repaired/replaced rear bumper damage. Bill came in under the quote and work completed 1 day early. Vehicle returned clean imside and out. Friendly staff, pleasant to work with. Would definitely use again and recommend!
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May 2023 by Louis Tripp
We have used Charlie's Car Star twice now for accident damage. The whole team is very nice and respectful!! They do a great job and do not cut corners when fixing our vehicles. Definitely will recommend them to anyone.
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April 2023 by Jeff Redinger
I used the paint less dent repair option and was very pleased with the outcome and cost!
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March 2023 by David Smith
Waited over over 2 month after I was told what repair could run. I waited to get my car fixed then when I take it in carstar they totalled it . Because they said price increase on the parts from when I had the estimate over 2 month ago . Allstate was good at the estimate then Charle slapped on almost 500 more dollars for a small crack in the head light assembly. They work with the insurance that was going to pay for the repair . Well what do you know ,!!! They Took broken parts loose totalled it and just crammed the broken part together and closed the hood the head light fell out and I ran over it on the way home.
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January 2023 by Tracy Vymola
Shop was extremely flexible with my scheduled car rental time. Looks like they detailed my car after the it was all fixed up. I would recommend them to a friend. Thanks a bunch.Services: Painting
