Charlie's Columbia CARSTAR is a collision repair facility known for professional and friendly service. Customers report being very pleased and happy with their experiences. The staff is described as extremely friendly, very easy to deal with, low pressure, accommodating, and knowledgeable in their craft. They are up front about everything and communicate well throughout the repair process. The quality of work is consistently praised, with reviews stating they did an amazing job, always do the best work, and that vehicles look great. Repairs are so complete that you wouldn't know the vehicle had been involved in an accident, and cars drive perfectly. A common highlight is the thorough cleaning service, with interiors vacuumed and the entire vehicle cleaned inside and out, leaving customers pleasantly surprised and excited. While they are popular and the wait list can be extensive, they are also noted for being super fast with repairs once scheduled. The business is located at 1845 Ghent Rd in Columbia. Customers express that they will always go to them and couldn't be happier with the service received.
My family and myself have been using Charlie’s Carstar over 30 years now. If you are looking for honesty, amazing customer service and quality of work, this is the place for you. Family owned and operated.
August 2026
I was in a car accident on my mom’s birthday (but she passed away a few months ago) so I was a mess. Beyond stressed! Everyone there took care of everything and helped me through such a difficult situation. They also handled my calls and questions with so much kindness and every question was answered quickly.
August 2026
I highly recommend the professional service I received at Charlie’s CarStar in Cahokia. They made my whole process simple for me while efficiently performing the highest quality of work.
