Best Buy, a popular electronics retailer, receives mixed reviews from its customers. The staff is generally described as nice and helpful, although they can be busy during rush hours, leading to longer wait times. The Geek Squad, the company's tech support service, has been praised for assisting customers, such as pairing a speaker to a cell phone. Customers have had positive experiences with purchases, including a wonderful Arris Modem and a great TV installation. However, some have encountered issues with Simple Mobile products sold at Best Buy, citing poor customer service and refund policies. Despite the changing landscape of the electronics retail industry, Best Buy's Countryside location is recognized as fast and efficient, and customers continue to visit the store for their gaming and appliance needs. Overall, while there are some areas for improvement, Best Buy remains a go-to destination for many customers.
I went there for my iPhone because the Apple store is always packed. I missed my appointment but they still accepted me. They took good care of me and assisted me very well. Better than I expected. How do you recommend going for any issues especially if you still under iPhone warranty.
July 2026
Staff is usually very friensly, very customer centric and knowledgeable
July 2026
Really friendly employees and really helpful employees
