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“I had a great experience at Best Buy thanks to Angel Perez. He was very friendly, knowledgeable, and took the time to understand what I was looking for in a pair of headphones. He explained the different options clearly and helped me find a pair that fit both my needs and budget. His customer service was excellent, and he made the whole process easy and enjoyable. I really appreciate his help and would definitely recommend asking for him if you need assistance! Give this man a raise.”
10:30AM - 5PM
10945 S Cicero Ave, Oak Lawn
Electronics Repair
“Amazing knowledge and customer service. Brought my PC in with display issues and they walked me through the likely causes, popped the case, looked things over, ran some diagnostics and fixed everything in under half an hour. Incredibly reasonable rates and super friendly. Any future issues with my PC, console, or phone, I'm bringing it here!”
“Replaced my battery on my iphone 13 pro. Now I can use it for the next couple years! Sadiq is great and they have the best customer service experience than any other ubreakifix”
“Called over the phone to get a quote for a cracked screen it was 65.00 bucks, got there is 95.00 due to LCD needing repaired. Just got overcharged for phone case, was 25.00 and I found it on Amazon was 7.00 bucks. Also after I waited over two hours to remove the rubber bands from the repaired screen I placed the screen protector on, and a few hours later there were yellow spots on the bottom of the screen and a yellow line on the right side of the screen. The 65.00 dollar quote turned into a total of 144.00 bucks. So be prepared!!!! Customer Service was nice.”
“I spoke with Dorothy on a matter involving a cat that peed on my monitor and she was extremely informative and a great reason why the company is thriving. Her communication skills and empathy for the customer is what guided me in the right direction. Thank you Dorothy and godbless!”
“My computer was fixed and working like new. I thought it was a lost cause. GREAT customer service. He responded very quickly. Very professional. I would definitely recommend this company!”
“Santos and the whole store was great. He helped me follow the insurance claim directions and was very helpful. They fixed my screen in 90 minutes. Excellent experience.”
“Lee went above and beyond to diagnose and fix the issues with our pinball machine. I would recommend him to anyone that has an issue with their machine. He is very knowledgeable and willing to go the extra mile to make sure everything works as it should, and had new and refurbished parts with him for the job.”
“I woke up to my phone being dead did not charge during that night turns out to be my charge port burned out due to bad power supply so the guys at game time fixed it up right away”
“Vince just fixed a mid 60s Zenith Cobramatic for me. His price was great and he did an amazing job. What I appreciated the most was he took the time to walk me through how to operate it properly and also showed me features that I had no idea were equipped with it. I can’t thank Vince enough, and my cabinet works like the day it was built back in the 60s! Highly recommend Pure Grooves!”
9:00 AM - 5:00 PM
1719 Mannheim Rd, Stone Park
Electronics Repair
“The man’s didn’t even charge me he looked at my phone and realized the issue right away and saved me from 500$! This man is honest and intelligent I highly recommend 1000%”
“Mike is one of the best owners of one of the best Wireless stores in the Austin area. I came in with a broken screen on my iPhone and Mike replaced it in just minutes. He reviewed my account and informed me that my Simple Mobile payment will be due tomorrow (I forgot) and let me know I can pay multiple months!! Wireless Depot Communications will be the only Wireless store I’ll visit when I’m in the area. Excellent experience!!!”
“Apple denied repairs to my iphone 13. Brought it in and gentleman was very nice and able to replace battery for a good price. I come to get my repairs here. Recommend this place for phone repairs.”
“I'M UPDATING THIS OLD REVIEW FROM 4 TO 5 AFTER GOING BACK & READING OLD REVIEWS SINCE THEY'RE STILL BETTER THAN OTHER PLACES I'VE BEEN TO SINCE THEN?THEY WEREN'T ABLE TO FIX MY BROKEN PHONE AND I KNOW THEY REALLY TRIED, WHICH IS MORE THAN I CAN SAY FOR SPRINT! THEY'RE VERY NICE & HAVE ALOT OF ACCESSORIES!!”
“I'm not sure what the woman's name was that helped me today with my Epson printer but I am so thankful for her! I homeschool and we print a lot! Somehow a piece of wood got into our printer and she walked me through the solution. Thank you Jesus for this lovely woman!”
“Fantastic experience with Adrian (?) on Wednesday evening! He was patient and explained the issue with my phone battery. Great store and we’ll be back for any battery issues!”
“Went here to get some snacks for the kids instead of buying the usual chips and candy they had a variety of fresh fruit so I bought oranges, Apples, And bananas way to go big Moe's keep our community healthy great job!”
“Quality products. Professional and knowledgeable technicians. Friendly customer service. I have been to other repair shops. This shop by far the best shop in the area.”
“I have a 5 Star rating because of the awesome customer service. My son’s PS5 controllers were not connecting correctly and Jimmy and his team fixed the issue. I recommend everyone to go here to get your electronics fixed.”
“Brought in 2xApple watches for battery replacement to avoid Apple’s “replace not repair” policy…and they are both working perfectly and holding a charge! Great shop, great owner, excellent resource. Thanks Yaz!”
“Conscientious service, let me know every step of the way what was going on and when he would be there. In the end he fixed the problem and did it in the fairest way.”
“I went to other Boost mobile stores before coming to First Class Wireless. The other stores did not want to help me to program my phone but this store did , also I was told that we were eligible for a free phone which we were not informed in the other Boost locations.”
“The service rep provided excellent service he was polite and explained things that I could easily understand. He checked out my phone, thank God there were no issues with my phone. Top service provided.”
“My experience was great. I was in serious need of a car battery with 30 minutes til close on a Friday night. Super helpful employee, Ozzie, grabbed my battery, practically ran to my car and. Got me out in 15 minutes. Good job.”
“Excellent experience with serviceman "Jorge". He diagnosed our problem almost immediately (refrigerator issue), fixed the problem, and gave us helpful advice for a few other preventable issues with the refrigerator. (We were relieved that no new components were necessary, preventing a more costly repair.)”
“I’ve used them a couple of times now. Both guys were helpful. 1) replaced a band with a new color. 2) a piece had an issue on a band and they fixed it and saved me a bunch of money. Both guys were great to work with and friendly. Pricing was great too. Thank you!”
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“I brought in my ps5 to Omar because I accidentally detached the fan off the motherboard while trying to clean it. when I brought it in he was very friendly and professional he even gave me a good price to fix my ps5 way cheaper than Sony and he was fast only 2 days he did a good job my ps5! I would recommend you take your console here if you have any repairs you need on your console”