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“This a very late post but I wanted to make sure I give credit when credit is due. ABRI has been very good to me, especially the Frankfort location!!! I was looking for a new car and they financed me at a great rate. I purchased the vehicle and less than a month later I was in a horrible accident, flipped over with my mom in the car and everything. Thank god no one was majorly injured, just a little banged up. Well ABRI, was very sympathetic and accommodating. Made the process of totaling out my car and getting me financed again a seamless process. From always being available by phone, answering all my questions, accommodating my work schedule, allowing me to email signed documents instead of coming in. I was literally in tears signing my loan paper work the 2nd time because I had been so stressed from the accident, looking for a new car at the same price as the previous one, dealing with medical, insurance, etc and ALL the ladies at Frankfort from the cashier, loan officer, manager etc took the weight off my shoulders. I truly appreciate them for making my life so much easier at that time. They were truly a blessing!!!”
“Very nice staff!!! Got check same day for my dream car, ladies are very helpful. They made me feel very comfortable and very informative. Very low rates as well even if u have horrible credit rates are the best in town. If you are able to get an account with them go for it , you won't regret getting . I'm so happy I will not finance anything unless it's thru them .”
“My experience with Credit Union 1 was excellent. I know that the bank is an excellent organization. The reason I'm doing this survey is because of Carolyn. In my mind she is a very personable, caring and courteous professional. She takes on all questions and problems with an open mind and stays with it until solved completely.I think Credit Union 1 is very fortunate to have her as a qualified employee.Thanks,Tom Schmidt”
“I’m very impressed by the customer service at CAFCU. Friendly, professional and courteous. Every employee is always willing to assist with questions. Always a pleasure doing business with them!”
“I've been a loyal member for over a decade. Lori and staff are top notch! Very helpful, very polite, efficient with business, and treats their customers like family. They are a 1 stop shop with all kinds of services to offer their members. Its so nice to do business at a place where the staff takes time to truly get to know you.”
“Great people and very helpful and full of banking knowledge. Happy to join the family..been looking for you ever since I moved back home from Pennsylvania. Belonged to Lebanon Federal Credit Union??”
“I love my credit union! Been a member for a lot of years. Walked into the branch today. The customer service is awesome. Felt family friendly. The clerk helped me access money I was unaware I had access to which was big to me today during the holidays. Thank you very much for your help.”
“I’ve been a member for approximately three years and every time I’ve needed advice or guidance they have helped me every step of the way they always make sure to provide me excellent service”
“Just pure honest,friendly and extremely professional group of employees here...AT IT'S FINEST?????when handling the 3rd $$$ most important thing of my life$,this is the type of institution you want. "BEEN ah member for quite awhile"!”
“I have been a member for over 10 years. Unfortunately, I’m only allowed 5 stars, when 10 stars DEFINITELY represent the level of customer service/satisfaction!! Lupe provides professionalism along with product knowledge and management, all with a sunny disposition. I have listened to Lupe on how to improve my credit scores and from her experience and wisdom, my credit scores jumped over 100 points and now I’m in the 700 credit scores club!!! There’s a family feeling that I get when I walk into the branch, go through the drive through, and call to speak with Lupe. Thank you ACCESS CREDIT UNION for making your members feel special:)!”
“Oxford has been my local bank for many many years. I really appreciate the smaller bank experience. Th employees know your name, your wife’s name and your kids names. Whenever anything comes up, everyone at Oxford makes an effort to help and solve the issue. I appreciate that greatly in this day and age. Great job and keep It up.”
“I got an auto loan from DuPage CU. Not only did I get an incredible rate, the process was fast and easy! I was able to pick up my loan check within 3 days.I will not hesitate to use them again!”
“Staff the staff are AWESOME! I’m happy when my family and I started doing business with SDCU, now Scott’s. Have been able to do all our car loans, personal banking and buy our first home. Thank you Kim, Juanita and everyone we’ve dealt with through the years.”
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“Trading with MRS ELIZABETH BAYS and her company has brought great financial freedom to my entire family. I invested $450 and withdraw a profit of $6,700. I am happy I invested with the right”