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“Mike was very polite and was not pushing me to make the sale . He walked me through all of my options and didn't try to sell me anything that I didn't want. Very professional. Thanks Mike.”
“We look forward, gleefully, to a future of perfect comfort and sleep after buying a new bed/base/2 pillows and protective, waterproof fitted sheet from Anna at Mattress Firm. We feel we were led to this mattress store closer to us than any with a wide selection of products on a clean, tidy and comfortable showroom floor. We met a friendly, knowledgeable and patient salesperson, Anna, who was warm, honest and professional. She is a delight to know and answers every question you might have. We are excited to be getting our new mattress and base delivery just 1-2 days after we purchased it! It is no wonder Mattress Firm (Oakbrook) earned a Best of 2026 award and a 9.7 Star rating for its trustworthy faculty, excellence and integrity. My husband and I will definitely recommend Mattress Firm (Oakbrook) to all our family and friends!”
“Good morning
Yesterday we visited two locations … at the first one we had an unpleasant experience so we left, still wanted to purchase a mattress we decided to try another location. The second location we met Roger, totally different personality, pleasant, no pressure, helpful and respectful.
Needless to say I purchase the mattress I wanted .
Thank you for hiring Roger…. Also I wish no harm to the other sales person, but maybe additional training on how to teach customer.
Thank you
Enjoy your day”
10AM - 8PM
6343 W 95th St, Oak Lawn
Mattress Stores
“Peter was an excellent salesman’s. Very informative, knowledgeable, and helpful with deciding about a mattress to choose from. Highly recommend to anyone that is purchasing a mattress. Above and beyond. Thank you Peter for all your help.”
“This place cares about their customers.
Had a bad experience with a Macys bed and this place came in with a better bed solution and delivery. Love the personal touch with a real human. Can’t say enough good things about this company.”
“So happy with my furniture purchase. The store had many choices, what we chose looks great in our new place. The furniture was put together very quickly, and they kept everything clean. Highly recommend.”
“The manger Wallid at the willowbrook location was insanely helpful and understanding of my situation and gave me a an amazing deal on a very nice mattress. I would definetly recommend this store to my people and come back in the future!”
“I brought in my order paper from my Sleep Expert since I was having difficulties online purchasing. I came into this location to purchase the bed officially and the process was super seamless! Thomas was so helpful and generous. I would gladly do more service with them in the future!”
“I am very pleased with the assistance I received from April today at Mattress Firm in Crestwood. The process was seamless as I was guided through the choices to arrive at a satisfactory product! I will share more after I have experienced 30 days of rest on my new product!”
“Excellent experience at Mattress Firm! Karolyn and Cesar were amazing—very knowledgeable, professional, and helpful. They took the time to understand what I needed, answered all my questions, and made the entire process easy and enjoyable. Highly recommend working with them!”
“I love how the young man help find us a new bed each. I also liked trying the moveable base that does feel good on the spine I might get one in the future. Angelo was wonderful very professional. He knew all about all the beds and understood what we wanted and needed. <3 <3 <3”
“Cabe was extremely helpful in finding the right refrigerator that fit the opening in my kitchen and explaining the process for the install and removal of my old fridge.”
“Rudy was phenomenal to work with. We had some prior knowledge of the product before stepping through the door as current owners of one, and although we ended up working with his manager, Awab, when we returned to purchase as Rudy was with another customer, it was Rudy and his transparency,
knowledge, and no pressure approach that sold us. The beds are great, everyone knows that, but for an enjoyable sales experience, make a visit.”
“Great customer service, showed me all the options and encouraged me to try em all . Got a Temper Pedic and was satisfied with how comfy it was . Definitely recommend”
“Edwin and his partner installed a new stove and removed the old one. They were timely, efficient, friendly and professional. They took care of every detail and left me with an excellent install and no trash. HIGHLY recommend.”
“Mr. Frank Singleton was extremely friendly, knowledgeable, and patient with me and my husband in the purchase a new mattress and box spring. Thank you very much.”
“I newly moved here with my husband and I visited to buy a king mattress. Ben guided me through all the different types and firmness of the mattress. He recommended me to actually lay down and feel the difference of how I feel on my back because I am a back sleeper. Ben also showed me all the base systems. He was very quick in the process of purchasing which I loved. Lastly, he was really kind(:”
“From the moment I walked into the store, the purchase and delivery, everything was absolutely perfect! Shout out to Ron for making me feel comfortable in my purchase! He is super knowledgeable about furniture, and price points—it wasn’t an overly pushy or complicated experience. Then this morning (12/20) their delivery team was prompt, FAST, and super professional! I’ll be back to make another purchase soon from this particular store soon!”
“Purchased a mattress with the assistance of Camila, one of Saatva's sales staff. Both her product knowledge and guidance in helping us choose the correct mattress were excellent. I strongly encourage anyone looking for a Saatva mattress to reach out to Camila.”
“Good service and delivery was fantastic. The sofa we ordered couldn't fit through the door and they took the door off, sofa in, door back on. Easy, fast, great service.”
“Moe Ali, awesome, great customer service personality. All around a great employee. He needs a raise. Sexy, built, just an awesome person. More Suleiman you are so shy. You seem like a great person just need to put your big boy pants on and don't be shy. If you don't think anything about yourself who is going to. I know you can do this.
Thank you so much.”
“I have never, and will never, purchase a mattress from another manufacturer as long as this team keeps producing the same high quality product that they have been for the past 25+ years I've known them. I recently purchased a new mattress after 11 years with my old one. It was still in great shape, but just was time. Their team worked quickly to get us our mattress in less then a week and I can't say enough good things about it. The build, the quality of the materials used, and the overall look completely transformed not only how we sleep, but the overall look of the room. The sales team knows their stuff, which take a huge burden off me as thebuyer.
From the customer service, to the final delivery, you don't get this kind of service and quality anymore. Family owned, local, knowledgeable, and one heck of a mattress. Buy from this shop -- you'll love it the moment you lay down.”
“My husband and I purchased a sofa in March, 2026. Our sales person, Kaila was excellent! She helped us pick out the firmness of the cushions, the firmness of the back of the couch the material for the couch the material for the pillows with such ease. It could not have been a more enjoyable experience so we just wanted to say thank you.
Don & Liz Giesel”
“I’m so glad we stopped in. Our shopping experience was stress-free. Conor and Brian were super knowledgeable! We can’t wait to get our mattress delivered—the free delivery and set up was a great plus! They also threw in extra deals like a free mattress topper. At this rate, we’ll be lifelong customers and would recommend to anyone we know.”
“We got a great deal. Brian at the Oak Brook store is fantastic. A truly great person. He's friendly, personable and honest, say less. Go see him, you won't be disappointed.”
“I bought a coffee table and TV stand combo after comparing with another shop nearby. The staff explained material differences clearly, which helped me decide. Price was fair. Delivery took 4 days and came in the evening. One corner of the TV stand had a tiny chip, but since it wasn’t very visible, I didn’t bother replacing it. The items still look good in my living room and feel sturdy enough for regular use.”
10AM - 7PM
9659 S Cicero Ave #3137, Oak Lawn
Mattress Stores
“I just moved into my new place and was riding past to go into another store, when I decided to take a peek into this store… MY O MY am I glad I decided to….. I was like a kid in the candy store! They have a really big variety of options, the prices are VERY REASONABLE and the customer service was amazing. Ayman really made me a customer for life!!! Very impressive with helping on the cost NOT to just make a sale.. and he actually worked with me within my price point.. and STILL provided phenomenal services with prices!!! The QUALITY was also one of the most important parts of service.”
“I’ve brought two pieces to this company so far. The team does great work, are easy to communicate with, and are fairly priced. They restored two pieces for me that are about 90 years old and they look and feel like new. I’ll continue bringing my family heirlooms here for restoration.”
“Great customer service. We were shown different options and suggestions for what our needs were.
Heather was amazing.
We would definitely recommend this store.”
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“I just had the best bed purchasing experience of my life. I needed to buy a new bed for my mom who's in assisted living. Sam took such good care of me, he told me they have a lot of experience with this, and they have a program specifically for this situation. You choose the firmness of the mattress, whether it's a 1 year, 5 year, or 10 year mattress, and the height of the boxspring. Sam is extremely knowledgable and explained everything very well. And the bed is being delivered in 2 days! I wish I could give a 10 star review.”