Mattress Firm Lombard is committed to helping customers get their best sleep every night. Their Sleep Experts® undergo over 200 hours of training to provide personalized solutions, including mattresses, bedding, and accessories. Customers can shop with confidence, as the store offers America's best brands at low prices, a Love Your Mattress Guarantee®, and a 120 Night Sleep Trial®. The staff, such as John, Ben, Francois, and Lauren, are described as knowledgeable, professional, and providing outstanding customer service. Customers appreciate the hassle-free experience and the ability to negotiate prices to get the perfect bed setup for their needs.
JT was great! Very knowledgeable about my different options and patient while I was trying all the mattresses! He helped me find my perfect mattress!
October 2026
Jonathon our sales person was very helpful and listen to our concerns. He did not try to oversell us and understood what we came in for. He showed different brands until we found the one we wonted. He didn’t rush the sale he explained everything. I would send people to this store to see Jonathon any day
October 2026
Great customer service and was fun to be around great conversation and very helpful
