Citi Trends, a retail store, offers a mixed shopping experience for customers. While the staff is generally praised for their professionalism and friendliness, the inventory and store layout can be hit-or-miss. Customers highlight the kind and pleasant demeanor of the cashiers, who remain polite and apologetic even during busy times. One reviewer commends a cashier for maintaining a positive attitude and believes she will go far. However, the store's selection can be limited, with some items appearing picked over or opened. The aisles can also feel cramped, making it difficult to move around. Plus-size options seem particularly sparse, requiring multiple visits to find desired items. Despite these challenges, one first-time customer was satisfied with their purchase and the overall checkout experience, though they noted empty shelf space that could use restocking. Overall, Citi Trends offers a mixed shopping experience, with excellent customer service but an inconsistent inventory and layout.
The manager and worker's are the most respectful people
September 2025
Clean organized store lots of options and friendly staff
January 2025
Picked up some pjs very the Grandbabies. Very good prices. I do wish the customer service was better. The girl checking me out was more concerned with her co workers and getting her phone charger .
