“?? Hey fellow Google Maps users! ☺️ I went to the Ross at the Crestwood location on 6/09/24 from around 9:30 am - 11:00 am.
?? Items: They had a decent selection of items. I was specifically looking for more workout clothes since I’m a sub Group Fitness Instructor at the XSport not too far from the Ross. I ended up successfully finding some new workout pieces to add to my wardrobe.
? Atmosphere: I thought the atmosphere was okay. I did find it rather strange that they had no music playing. I was literally shopping without music for like about an hour to an hour and a half lol. ? They didn’t play misic until around 10:30 am or closer to the time I left the store. At other Ross locations and other retail stores, they usually play music, so I just thought it was strange that they didn’t play music right away.
⭐️ Customer Service: I thought customer service was great. The line wasn’t too, but there was only one person at the cashier register at the time. I ended up doing a return before doing my purchases. Unfortunately, I wasn’t aware of this. I attempted in returning a cologne that was in a tin container and cashier/sales associate let me know that unfortunately I can’t return cologne since it wasn’t sealed.
?️ Overall, I had a good first experience with my visit at this location. I will definitely come back if I’m ever in the area.
? I hope this review helps Ross & its current and future customers.
Have an amazing day! ☺️”
“So happy with my furniture purchase. The store had many choices, what we chose looks great in our new place. The furniture was put together very quickly, and they kept everything clean. Highly recommend.”
“Overall an excellent experience, our salesperson was very knowledgeable about the product line and all options. She carefully listened to our comments and answered all our questions. She was not pushy and gave us plenty of time to decide.
The showroom was very nicely organized, well lit welcoming. A very good selection of recliners and much other furniture than i expected.”
“I had the easiest and best experience here at Value city furniture. Their product was amazing, but their service was even better. Faris and Nader helped out tremendously with me and my families furniture shopping. Go see them for any furniture needs!”
“Ibrahim was great at helping us get the right vanity for our master bath. The team was knowledgeable, and spent time showing us cabinet options and excellent at helping us choose the right style and colors that went with our tile and overall vision.”
7AM - 5PM
204 W 83rd St, Chicago
Home Decor
“Great staff, amazing costumer service. I have been going there shopping for windows for my business and Demetra Johnson helped me out gave me best price and got them quick!!”
“My niece is moving into a new home and she said she wanted to make it sort of country setting for her kitchen she wanted to do sports for her son and maybe a man cave for her husband and a girly room for her daughter. so I send her quite a few pictures of what Hobby Lobby carries and she was very happy . She's actually in Virginia now I don't know if you have a Hobby Lobby over there but she will be be coming in a couple of weeks to visit and she's probably going to be taking a whole lot back with her”
10AM - 7PM
9659 S Cicero Ave #3137, Oak Lawn
Home Decor
“Great store, huge selection! Wonderful staff, delivery guys too! Prices can't be beat & I've looked everywhere! Almost makes me wish I needed more furniture!”
10AM - 6PM
2517 W 59th St, Chicago
Home Decor
“Hands down my favorite Black owned Thrift store! You can’t beat these prices. The owner Jeremy is awesome and he has a great staff as well. You can find men & women’s wear, small housewares and beauty products carried in store (from other businesses). That’s not all, he has a beautiful space he rents out for your event needs. Definitely a place to put on your list to shop, and have a party too.”
9AM - 9PM
7760 S Cicero Ave, Burbank
Home Decor
“Very patient staff! Are more than willing to make sure you understand what you are purchasing, and they are for clarity. One of the staff Carlos was a great help in purchasing my furniture!”
“Cait’s really came through for me on very short notice. They were super efficient, very helpful and friendly and made the whole process run so smoothly.
I highly recommend Cait’s for your estate sale needs! 5 stars”
“ABSOLUTELY. freakin. LOVE. this place! The records, atmosphere and staff were amazing and very knowledgeable. They have a wide variety of records and 33s and 45s. They have tons of 33s in boxes so don’t be afraid to ask and go on a scavenging journey. The records are in very good condition and reasonably priced. friendly to novice and avid collector alike. Can’t recommend this place enough!”
“Went to five star on 87th and cicero sales person and treatment was always great today I just received my last of my living room set my delivery guys Abu , and Mohmoud were so good and delivered & set up my furniture in great condition they are great thank you once again , ?”
“Morgan was beautiful to us,she was so bubbly,happy,and sweet! She went out of her way to make conversation and make our overall experience the best! Thank you so much!!”
“I was so confused about what kind of bed ,Ishould I buy. Should I get a hybrid with a box spring or moveable frame. After talking for days with Meagan at Sleep Number Bed in OrlandPark I felt trust and I liked her. I felt more relaxed and knowledgeable about all the different types of beds. I picked up the phone and called Meagan and bought my new bed I feel confident and can’t wait until Dec 20th when the bed will be delivered and assembled. Thanks Meagan for helping me,
Love, Diane”
“Our salesperson Toleda was fantastic. We came in with an idea of what we wanted but when we told her about the room, she made some different suggestions. What she chose was perfect for the space. There was a few hiccups with communication from the delivery department but ultimately the furniture came when promised and we're so happy with it! The delivery team was top notch as well!”
“Love love love everything I find here. Whenever I have guests over, they ask how I decorate my place so nicely and I send them to magnolia. Between the shop, and estate sales…I always find unique and beautiful pieces. Customer service is wonderful each time. Highly recommend!!”
“My experience picking out furniture for my new house went better than expected. My sales associate Angelina L was extremely kind, patient, and helpful during the entire process. I will be back to shop again with her. Ask for her and you won’t be disappointed. Her manager PJ was great as well. I can’t wait to get my furniture.”
“I was on a mission to find a recliner to take home the same day and I walked into the store and was greeted by Daniel F. who was very nice. I told him I was looking for a recliner to take home and he showed me one that was marked down on clearance and it just so happened to work perfectly for my needs even though I wasn't looking for a power recliner but it was just to nice to pass up on. I purchased it with a 5 year warranty because of it being powered and got it loaded up with Daniel's help and it was appreciated. I would suggest having more furniture that can be purchased and taken at that moment. Consider a clearance room of furniture that can be purchased and taken now. Thank you”
“Fun store to visit. I went to 2 locations. One was in Bridgeview on 88th Harlem, and 2nd one was in Orland Square. Both locations are free standing. They are open every day except Sunday and certain holidays. They offer a variety of home decor, craft materials and seasonal items. I recommend people visit to take a peek. Both have handicap parking. The orland store has a few floors. They have elevators and an escalator if needed.”
10AM - 5PM
2049 Ridge Rd, Homewood
Home Decor
“read about a basement sale, thought I'd stop in. bunch of quirky used fixtures and such in the back and checked out the front of the store, chock full of doo dads, what nots and such and such. nice assortment of stylish and artsy stationery items with the modern woman in mind. staff was welcoming, greeted me and asked to help. told the young lady I was looking for "cute stuff" (from their advertising slogan) and we shared a laugh. nice little spot to browse and find what you're not looking for.”
“I had an excellent experience at the 87th location! The entire staff was incredibly helpful, but Katie, our sales rep, truly stood out. She took the time to educate us on the pros and cons of the flooring options, demonstrating extensive knowledge and impeccable customer service skills. As a business owner, I greatly appreciated her professionalism and expertise. Thanks to her, I’ll definitely be shopping at this location frequently moving forward. Highly recommend!”
“Lupe is the best. She makes it so easy and stress-free. We love our new floor lamp, recliner and fabric. The discounts and 0% interest for 24 months made it all possible. Thank you, Ethan Allen for making our house so beautiful and affordable!”
“Great staff and great selection of furniture across all 5 stores! They work with you to make sure you’re 100% satisfied. Great financing options as well! Purchased a living room and bedroom set very satisfied with my purchase.”
“I have shopped there several times recently. Each time, I managed to come away with filled shopping bags. It's a fun place to find unique and affordable gifts for others or yourself. There are unique food and decor items. My husband is also a fan.”
“Two Hearts hosts Catholic speakers to grow in faith. They also carry unique Catholic gifts, cards and books for every sacramental occasion. I always find the perfect gift with help from the devout owners.”
“We've had great customer service experiences at the Countryside F&D but Joan is the best! She has helped us through multiple contracting projects, large and small, locally and throughout the country. She's extremely knowledgable, she's a problem solver and she is so easy going. Floor and Decor is lucky to have her!”
“This is a great store with lots of fun things to decorate your house. But, honestly, the best part of my experience was the customer service I received at check-out by Kathy. She was warm, friendly, helpful and made me feel like she genuinely cared. Employees like this are extremely hard to come by these days. Kathy is a bright light and a real asset to Kirkland's.”
“L.A. Home furniture was very professional. Delivery and set up came on time. My dinette set looks perfect. Prices are affordable. The communication was on point! Would definitely recommend if you’re looking for something affordable and nice!”
“The prices are great and Mackenzie was a great help when adjusting the price since one of my items were cheaper when scanned thru the app. However, I was appalled with Brenda's customer service skills. I had witnessed a customer trying to use an online coupon (the customer was being incredibly nice about it) and Brenda was very rude to her being too firm and harsh. Brenda started raising her voice saying "you have to download the app to get the coupons" since the customer was older she was trying to figure out what to do. I've worked in customer service in plenty of different areas for 10 years and was appalled to witness this. She definitely needs to be coached in empathy and general CS skills again.”