Ross Dress for Less offers a wide range of brand-name products for the family and home at 20% to 60% off department store prices. The staff are generally helpful, and customers can find good quality clothing and makeup at reasonable prices. However, some customers have noted a lack of variety in women's clothing sizes. The store's location and organization can vary, with some being neat and well-stocked, while others may be picked apart and messy. Overall, Ross Dress for Less provides a mix of affordable, quality products, with a customer experience that can range from excellent to disappointing, depending on the specific store.