Pep Boys is a trusted auto service and tire center located at 13401 S Cicero Ave, offering a wide range of services for cars, trucks, and SUVs. With over 100 years of experience, their expert mechanics and ASC-certified technicians provide same-day services, including auto repair, maintenance, oil changes, tire services, brake repairs, battery replacements, inspections, towing, and roadside assistance. They also cater to hybrid and electric vehicles. Customers consistently praise the friendly and knowledgeable staff. Many highlight the professionalism of the manager, who is noted for being polite and transparent in explaining services. Several reviews commend employees like Eric, Franky, and Justin for going above and beyond, staying late to ensure timely service, and handling customer concerns with care and professionalism. While some customers mention concerns about pricing, they appreciate the warranty on parts and the quality of service provided. Overall, Pep Boys is recommended for its exceptional customer service, timely and professional treatment, and commitment to ensuring vehicles perform safely and effectively. Whether addressing simple repairs or complex issues, Pep Boys aims to keep customers on the road with confidence.
Check in was professional. Service was perfect, all work done correctly.
April 2026
Yolanda was very knowledgeable on the products and service. She helped me find the best tire for my budgeting needs.
April 2026
It’s always top tier customer service when I visit! Mind you I travel past multiple pep boy locations just to come to the crestwood location! Yolanda the manager here and the guys are awesome! 🤩
