Tony and Potter were amazing to work withTony the owner called me frequently to give updates on their progress and was honest regarding the repairs to my MercedesIt felt as if I was talking to a family member who was working on my car and felt very comfortable I was in good hands for a first time customer.
January 2024
This place is great. Auto Authority is like you doctor's office, they review the status of your vehicle and recommend repairs and maintenance to keep that vehicle in tip top shape. You can trust Auto Authority just like you can trust your doctor. Great job, clean place and great mechanics.
November 2023
We are nearly a decade in with Auto Authority and their auto repair advanced skills. We always receive exceptional service at Auto Authority, with Tony and his team. We are always pleased and grateful for the work completed on our many vehicles which include our teens’ vehicles, our truck, and our daily driver.
Auto Authority, Inc in Crystal Lake is a full service auto repair facility that is passionate about our customers and our business. We take the stress and worries out of car repairs while building lifelong relationships with our customers. We operate on building trust by treating you and your vehicle like our own family. We are an 8 bay independent repair facility with five team members. Our facility is family friendly with clean waiting room with refreshments, toys for the kids, a "Golden Tee" video game for the "Big Kids", free wifi, and clean bathrooms. We provide quality repairs with quality parts so that you can be assured that your vehicle is diagnosed properly and repaired properly the first time.