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“We always take our battery back-ups to Batteries Plus to have the batteries replaced. We've always experienced fast, friendly service at a great price. Plus, I don't have to change the batteries out myself, so that's a plus, and I've always had help bringing the back-ups back out to my car.”
“I took my car to Interstate Battery today and had an excellent experience. Chris and another gentleman (I didn’t catch his name) went above and beyond to resolve the issue quickly. They were both incredibly knowledgeable, professional, and friendly. It’s rare to get this level of service, and I left very impressed and grateful. Highly recommend!”
7:30AM - 10PM
4611 W Elm St, McHenry
Battery Stores
“Don't let them put you on hold when you call. Give'm your number and aske'm 2call you back. It works !
They're good at find'n what need. I forgot the manager's name but she's a big help.”
“Mark and Erica and (the other guy I forgot his name I’m so sorry) they were so awesome and treated me with a lot of respect and integrity!! Even though I didn’t know much about how to fix rust on my car, they were extremely willing to help and even talk to me for a while about my options. This place is by far the best. If you have any questions about cars or even want to be more knowledgeable on certain things, this is the place to go.”
“Car wouldn't start in the sub zero temps, walked in and Johnathan came to let me in, got me the battery I needed and when he found out I walked (not a super far distance) he offered me a ride back home. Reminded me the correct way to remove the battery, I replaced it and the car started right up. I drove back with the dead battery to get my deposit back.Johnathan was very helpful and friendly as was the other man working the shop, that allowed him to give me the quick ride back home in that nasty cold weather. Thank you guys!”
“I found that O’Reilly is most commentating Auto Parts store out there like most they can get the part the next day they can match any price to any other auto parts, but they will lend you tools unlike any other auto parts, they have one of the largest selections, unlike other Auto Parts stores, but they also have a great staff They have the coolest guys working for them that are willing to do almost anything to get you and keep you as a customer plus they know cars. One time I had a flat tire on a trailer and it was miles away. I asked her if I could borrow a spin bar since I had numerous Spine bars at home they said no problem. They let me use Spine bar. I didn’t even have to pay for it. I did give him my drivers license to hold till I brought it back, which I did. This was a $30 item. I returned it and because of that they got me this is an example of the trust and help that they will give to get and keep a customer. This is rare and important to us old school guys.”
“I came by to get spark plugs for my boat. The two guys who were working here not only assisted me with that, but went above and beyond to dig through a giant catalog to also assist in locating other outboard parts that I was inquiring about. Friendly staff and excellent service. A+.”
7:30AM - 9PM
12380 IL-47, Huntley
Battery Stores
“Had a recurring issue with seeming battery problems. Stopped in HUNTLEY store and 3 young men volunteered to test battery, starter, and alternator. All checked out ok. I did decide to purchase a
battery jumper for future convenience and to avoid having to call a truck for a jump.
Nathan, Richard and Nick, thanks for your
excellent customer service and advice.”
“The person who helped me was real honest. I'm glad he was because I found out what my problem was by not rushing to but an aftermarket part. Problem fixed for free. No part necessary.”
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“Had the pleasure of working with Jacob on buying new windshield wipers. He was super helpful and installed them for me. I work in customer service and his skills are top notch. I will definitely be back for any auto needs.”