I’ve worked with Karen at the Crystal Lake branch and she is amazing to work with! Incredibly client-focused, very knowledgeable and super friendly! Great staff and lovely environment!
January 2026
Great Customer Service, I had an issue caused by another bank, and they were great in helping resolve it.
July 2025
I’m only doing a 5star rating because of a coworker That works there and help me, and made everything so smooth Her name is Alan :) I made an account and was in and out within minutes And explain the whole process clear.
