Burlington is a budget-friendly department store known as a deal destination for fashion and home goods. It offers a wide variety of stylish clothing for ladies, juniors, plus sizes, kids, and men, allowing customers to stay on trend. The store also provides name-brand handbags, shoes, and beauty products to complete any look. Its home décor selection includes seasonal items like Easter décor and luggage, where shoppers can save big. The store is highlighted as an excellent place for back-to-school shopping, with incredibly reasonable prices and impressive variety for all ages, making it a good choice for families. Customer experiences with staff are often very positive, with employees frequently described as going above and beyond. They are noted for being extremely helpful, very kind, and informative, often going the extra mile to ensure customers find what they need, which creates strong loyalty. However, the store can sometimes be understaffed, leading to long lines at the counter, which places strain on the employees present. The product selection receives mixed feedback. The coat selection is often pretty good and reasonably priced, but other items, like purses, can sometimes look cheap to some shoppers, leading to occasional disappointment. Overall, customers find the pricing reasonable and the value for money excellent, often leaving with things they didn't know they needed.
