Citi is praised for its friendly and efficient staff, providing amazing service to customers. Many appreciate the quick assistance, with one customer noting that their account was unlocked in just ten minutes. The bank keeps clients informed about higher CD rates and offers an online app for account management. While the drive-through service is convenient, some customers experienced issues with receiving unexpected bill denominations. Overall, Citi is recognized for its excellent customer support and range of services.
Spent close to three hours on the phone and online trying to get my account unlocked. Alfonso helped me in ten minutes. I appreciate you!
December 2023
Staff is always pleasant and helpful. I like this Citi location.
May 2023
I Love this branch everyone is friendly. They are efficient and let you know when CD rates are higher to invest in them. They give you the online app to lock your account. My other bank doesn't do this. This Bank gives you more services then others.
