Citi is praised for its friendly and efficient staff, providing amazing service to customers. Many appreciate the quick assistance, with one customer noting that their account was unlocked in just ten minutes. The bank keeps clients informed about higher CD rates and offers an online app for account management. While the drive-through service is convenient, some customers experienced issues with receiving unexpected bill denominations. Overall, Citi is recognized for its excellent customer support and range of services.
Not sure about this branch, but Citibank will nickel and dime you beyond imagination. There is a fee for everything. Literally a fee for everything including accessing your own money. Unless you're a millionaire, find a different bank altogether. Dollar fifty here, fifteen there, another two fifty for this, five dollars... read full comment
April 2026
My husband is incapacitated. I was told it would take 24-48hrs to approve POA paperwork. Coming up on 2 weeks. Haven’t been able to get ahold of anyone at this branch to help. I’m locked out of the account with no access to the funds. Nobody answers the phone. Citi bank automation is god awful. Do not bank with Citi
February 2026
Not good personal. Not communication you don’t wanna help nothing
