Gerber Collision & Glass in Crystal Lake is a repair center offering quality collision auto body repair services backed by a National Lifetime Guarantee. They repair all makes and models and provide free written estimates. Many customers report fantastic and amazing work, with their cars looking like they were never damaged. The customer service is frequently described as great, excellent, amazing, and super convenient, with specific appreciation for Saturday hours. Communication is highlighted as a strength, with technicians walking customers through the process in a friendly and helpful manner, making a stressful situation as painless as possible. However, it is important to note that the glass and collision departments are separate. While the collision team receives excellent reviews and high recommendations, the glass department has received negative feedback for poor communication, scheduling problems, and causing damage during repair. Customers strongly recommend this location for collision issues but advise going somewhere else for glass repair.
Keigan, Tiffany, Nick and everyone who worked so hard to deliver my Transit in terrific shape. Your service and communication are outstanding Thank you!
Phil
August 2026
Excellent service from start to finish! The repair quality is top-notch, and I really appreciated the regular status updates throughout the process. Highly recommend.
August 2026
This is the only place I take my car for any body damages.,They do an exceptional job. Keep you posted as they work on your vehicle . I can’t praise this company enough that’s how phenomenal they are . They above and beyond. Keegan you serve a hugs raise for the outstanding work you do!!!!
Specialties: Bumper Repair, Auto Glass, Auto Body, Collision Repair, Dent Repair, Collision Center, Windshield Replacement, Auto Body Repair, Body Shop
