Goodwill Industries of Northern Illinois is a nonprofit organization that helps people with barriers find job training and employment opportunities through community programs. It funds these programs by selling donated clothing and household items in its 12 retail stores across northern Illinois and southern Wisconsin. In 2023, the organization served nearly 28,000 people and employed over 750 staff members. The stores are well kept and offer a good selection of items, including unique and interesting finds. Customers often find friendly staff and great customer service, with some mentioning outstanding service from particular employees. Prices are generally low, although some note that they have increased and require more effort to find the best deals. Overall, the stores are considered some of the best thrift shops in the area, providing a positive shopping experience and a wide variety of items for shoppers to explore.