Grand Appliance and TV is a family owned retailer providing a customer focused shopping experience. Reviews highlight the excellent and awesome service, with salespeople described as great, super nice, and knowledgeable, offering personal attention and taking time to explain pros and cons. Customers report getting the best pricing and a great deal, with price points better than competitive and big box stores. The state of the art showrooms feature a nice selection of top quality appliances, with some models plugged in for demonstration. Delivery service is also praised as awesome, with delivery personnel noted for being helpful and thorough. Some feedback mentions that prices and fees for installation could be lower and that showroom cleanliness during renovation could be improved. Overall, the experience wins customers over with outstanding service and competitive pricing.
We went to Grand Appliance for the first time to look at washer and dryers. We were met by salesman Don Von Ebers he was very helpful in showing us all the different brands. Very friendly and made it easy to choose new washer dryer and help with setting up delivery and install. Would recommend Grand and DON TO EVERYONE... read full comment
February 2024
Got a great deal on a floor model double oven. John was great to work with and made the purchase easy The deliver guys were great also
January 2024
Quick and easy purchase of washer and dryer. Quick delivery! Sales person very knowledgeable and helpful.