Mattress Stores in Crystal Lake, IL

“Had such an easy, stress free experience with my husband purchasing a mattress from Bill! We wanted to upgrade from full to king but our budget is tight, with a new house and first baby on the way, Bill really helped us find the BEST deal for our money and get a quality mattress.

We’ve been to other competitors for sake of shopping around, but our gut said go to mattress firm again since our first mattress was from there too. Other businesses did not listen well unfortunately to what we were looking for, that we were shopping on a budget but also didn’t want to compromise too much mattress firm did NOT disappoint!

Who knew it’d be so easy and we would laugh so much, shopping for a mattress, but Bill i cannot exaggerate enough, made the experience perfect! Thanks so much, we’ll be back and highly recommend going straight to him.”

“Thank you Bill for coming into work by chance early today. I greatly appreciate your expertise and knowledgeably to find me what I was looking for. Your a Rock Star!”

“We went to Grand Appliance for the first time to look at washer and dryers. We were met by salesman Don Von Ebers he was very helpful in showing us all the different brands. Very friendly and made it easy to choose new washer dryer and help with setting up delivery and install. Would recommend Grand and DON TO EVERYONE ! Tom and Cathy”

“I came in, just wanting to look at recliners, not knowing exactly what I wanted and what they offer on these recliners. As I was walking around, I was approached by an associated by the name of Kelly who directed me to where all the recliners are located. She asked me a few questions in regards to what I was looking for and the recliner and colors, materials, etc. I told her at that time, I was not sure so she took it upon herself to show me all that was available. Had me sit in various recliners and tell her what I thought of each one that I sat in. . She then left me and told me to experiment with whatever I wanted to and showed me the different points on the various recliners there and let me look without being disturbed. She came back. I told her what I was looking at and why and she pointed out if I had looked at these other recliners that were similar. We went around looking again. I was asking her questions and she was very knowledgeable and answered all of them.. I then found two recliners that I was really interested in but at that time I was not ready to buy because I was just starting to shop. She gave me her card. Told me that I could text or call to ask any questions or if I decided to purchase I left the star very satisfied with the attention I received from Kelly was not pressured rushed just made you feel relaxed. I called her a day or two later told her I was interested in the one recliner and then I would be in on a Tuesday to purchase. She was there there answered any questions I had went over warranties and and delivery. I purchased the recliner and left the store satisfied.. I was notified of the delivery process as Kelly had told me and now waiting for them to deliver it.. I’ve had a very positive experience with. I’ve had a very positive experience with Steinhoff and especially Kelly.”

“There was no sales pressure at all and rep. was very helpful in finding the right mattress. Store had many mattresses to choose from. Mattresses are well made and Verlo mattress has a great reputation for quality. We have purchased many mattresses over the past 30 years and always had a great experience with Verlo staff and the prices are very reasonable for the quality you get.”

“If you want quality furniture, quality service from moment you walk in the door, to delivery and financing this IS YOUR PLACE! This store is amazing from top to bottom!”

“This was a great experience from start to finish. The concept is fantastic. No employees in the store. You just go in and look and can try out the mattresses. I called and again, absolutely no pressure at all. I called again to actually order and it was simple. Friendly and kind employees with great customer service skills. Delivery was by two young men - very polite and courteous. Thank you very much - I will recommend this to my friends !”

“Just got a new couch from here and I absolutely love it. A lot of options to choose from and great pricing. If you don't want to spend an arm and a leg I would highly recommend coming here for your next furniture purchase. Not to mention our sales representative was great and helped us load it into the car.”