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December 2023 by Daniel W.
Called to make an appointment and got a rude woman on the phone decided to go somewhere else, I see why they have bad reviews on their site for this store location
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November 2023 by Lesly Brock
I had my exam in Feb. 2023. I ordered my glasses (1 regular and a pair of sunglasses). Everything was great. Dr. Cesar and crew were awesome. In mid Oct 2023 something weird happened. My glasses were blurry. I could see better without them. I was worried something was wrong. I called and asked if I could come in to see the doctor. I was told absolutely come in for a recheck. She took her time with me and rechecked my eyes and said I had a massive change in my eyes (for the better). It was awesome news. She gave me a pair of contacts to try out for 30 days. I asked what I owe and she said nothing. I was shocked. Dr. Cesar takes her time, treats you with kindness, answers all your questions, and extremely patient! I highly recommend LensCrafters and especially Dr. Cesar and the associates. Thank you all!
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November 2023 by Daaron Gatlin
Super kind staff, friendly and patient with me. Dr. Ratcha Patel 10/10 is by far the best optometrist I’ve had the pleasure to work with. Made the experience fun and genuine.
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September 2023 by Wendy Sue
Called at 11:45am - had an appointment scheduled for 12:20pm same day! Staff was friendly, polite and didn’t hard press for sales. Dr. Cindy was great! Very thorough and explained everything she saw. Go here for your eye care!! You won’t regret it!!
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August 2023 by Nicole Jonasson
WOW. This team at LensCrafters made me have faith in humanity again... My 10 year old daughter broke her glasses and was having a panic attack. Her regular eye doctor's office near home was already closed for the day, so we went to a close by LensCrafters, hoping for a miracle - and that's what we got. The team didn't have any same day glasses to offer as I was willing to open the checkbook, happily - but they did take my daughter's glasses to the back and fixed them to the best of their ability. They REFUSED any payment for their time and efforts, simply asked for some kind words. I can't say enough great things about the staff at this particular LensCrafters - they are skilled, pleasant, and helped a desperate Mother in her time of need. Cindy Cesar, Managing Optometrist - you have a great team!!! Thank you, I am referring everyone I know to come here and you have a customer for life now with me.
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August 2023 by Howard Hayne
Dr. Cesar was personable and professional. Ricardo did a great job checking me out and making sure all questions were answered. I didn't have to stand in a corner or wait a second longer than I had to. 6 out of 5 stars. Would go again.
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August 2023 by Michele Cimino
Buyer beware! Went for contact lense exam, and was given a prescription to wear two different types of contacts. The copay should have been $40, but was told after the fact of trying on 2 different lenses I could have astigmatism and was charged an additional $36.50. So I went to another Optical store and was told they would have disclosed this “extra” fee upfront.
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July 2023 by Hunter Gourdie
Everyone was super nice and laid back! I had never gotten an eye exam and they made it really comfortable and easy. Not pushy at all with the glasses sales but also super helpful. Eva, Miranda and Dr. Cesar 10/10
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June 2023 by Kim Gibson
I go to lense crafters to have my glasses frames adjusted. I'm so picky and have gone back a few times to get them just right. They are so nice and helpful. Tamara is expecially helpful and kind! But everyone here is amazing and honest as well. I've always just gotten my glasses online or from Walmart. But from now on it will always be at a lense crafters. I'm pleasantly amazed with their service.
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June 2023 by Lorrin Dzwonkiewicz
Everyone there was absolutely wonderful from the exam to the sales floor! The staff was friendly, helpful, NOT pushy and took their time to listen to any concerns I had from my actual vision to the style of frames. Not to mention, I was a big fan of the music they were playing! I will definitely be back!!
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May 2023 by Lindsay Peterson
I just purchased prescription sunglasses here for the first time (2 pairs of Ray-Bans). I thought I would save money by purchasing the frames somewhere else because I found them at an amazing sale price and bringing them here for the lenses and using my insurance (BCBS HMO). I ended up saving even more by purchasing the entire sets (frames and lenses) at Lenscrafters instead. The sales rep was very helpful and ran the order several different ways (through insurance, the store deal, using my previously purchased frames, etc.) and made sure I had the best deal! The store manager, Tamara, also stepped in immediately when there was a slight mix up with the order and was beyond helpful and made sure I was taken care of right away! The customer service here was above and beyond, the entire staff was very friendly, knowledgeable, and helpful! My husband and I are switching full time (eye exams and all) to this location without a doubt. I highly recommend!!! :)
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May 2023 by Kelly Gorham
The staff was amazing! Very helpful! Took their time with each customer so you didn’t feel rushed or left waiting! Return/exchange was so easy! Felt bad needing to exchange, but they were very understanding and no questions asked! Helped me pick out great frames that were in budget and looked good on me
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May 2023 by Roberto Diaz
I love coming in to LensCrafters! Everyone always treats you with a smile and the service is phenomenal. A special thanks to Ricky for helping me today. Will definitely be making this my go-to from now on.
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April 2023 by Kyle Dorko
Seriously awesome experience overall. Not only was I comfortable in the sense that the staff knew the benefits and insights to my insurance and the effects there of, but any additional questions I had were met with suggestion, help in picking out glasses frames that I was comfortable with (which is always impossible to do simply by yourself) made the entire visit.Thank you guys for your assistance, I will definitely be coming back here!
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April 2023 by Rebecca Noonan
Everyone was awesome. I had a great experience every single person was helpful friendly, professional fun. I would highly recommend to anyone I know.. dr. Patel was outstanding best eye doctor ever! Ricardo helped me pick out just the right pair of lenses with the extras I wanted explained everything in detail extremely helpful, great guy!