United States Postal Service
Post OfficesHours:
301 Congress Pkwy, Crystal Lake IL 60014 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers have consistently praised the exceptional customer service they have received at the local USPS location. Employees like Dyonne, Cassandra, and Abby have been highlighted for their helpfulness, competence, and pleasant demeanor. Customers have appreciated the employees' efforts to address their needs and make their visits a little easier, even during busy holiday seasons. The USPS location is described as an outstanding facility with hard-working and knowledgeable staff.
Most Recent Reviews
February 2026
I had a wonderful experience getting a passport for our daughter! If you can get a hold of Stephen, there is no one better in Chicagoland. This guy is a real standout amongst the many experiences I have had in the USPS circuit!
December 2025
Zach at the counter did me a huge favor and saved Christmas. Couldn’t be happier with my visit to this location.
November 2025
Sandra brooke! Was extremely helpful and kind. She helped me so much. Kindness and patience are the key for good customer service and surpassed my expectations. Thank you Sandra 🙏🏻
More Comments(91)
Nearest USPS Stores
- Crystal Lake, Illinois
