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August 2025 by Paul Valdez
Management is horrible, packages constantly getting sent back to the sender, can’t believe usps can’t read and clearly see it’s my name and give me a call or heads up, almost all the packages have the correct unit number yet still get sent back. Do better, other reviews have said the same.
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August 2025 by Marf Glam
Awful customer service , extremely rude , they don’t like do their jobs , and return the packages to the sender several times , cause they just don’t like to do their job .
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June 2025 by Conrad C
Hey!! If you’re going to post on google maps and on your doors that you will stay open till 6:30pm, then STAY open till 6:30pm!!! I drove 45 min out of my way because this was the only location that stated it was open till 6:30. I finally arrived at 6:14pm only to run into locked doors! Unbelievable!! Must be nice to work at a place where you can close any time!!
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June 2025 by Jesse Alvarez
Package always gets sent back to sender. I have had this happen at least 4 times which adds an extra 2-3 weeks for package to get here. And even then, i have to go to post office exactly when it opens and ask for it directly. Always have to be checking tracking and it is always lagging. Address is correct everytime! Residential has three mailboxes with letters and names … package has exact address with correct unit letter. Somehow usps can’t tell the difference between A, B, C . Such a disappointment.
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April 2025 by D M
Post office allows the insideshoper to be mailed lose advertising and shoved into the mail box. I've attempted over 10 times to cancel delivery however that doesn't work? I asked a Post Office employee if I could mail loose individual papers. That isn't allowed he replied.
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April 2025 by Olivia Bono
Some sucky service!
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April 2025 by Brian Weirather
Terrible customer service. Tried to overnight a package and sat in crystal lake for 3 days before I had to send a new one. Don’t know what ever happened to it. There were 2 checks worth $3200 so I had to pay for those to be canceled too. The customer service line told me exactly the same thing I could look up online and “filed a claim” that could take up to 3 business days to respond. For an overnighted package, that is pathetic.
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January 2025 by Lili El Said
Friendly clerk, quick efficient service. New in town Welcomed me into community .Told me where Library was when asked if had copier. 😊
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January 2025 by Truth Teller
STOP LOCKING THE DROPBOX. What is the point of having a dropbox if you lock it when you're closed.
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December 2024 by Winthrop Racette
Congratulations USPS you delivered my package to the wrong address the first time, shipped it all the way back to Ohio to be “processed to be forwarded” to the correct place, and when it was due to arrive you “delivered” it to the same incorrect address as before…..except you didn’t and it never came period. Well done.
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October 2024 by Andy Saputo
The kiosk is the best addition to this service.
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March 2024 by Sherri Hicks
Just needed a number to get information and got run around with machine
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February 2024 by Nick M
Can't believe our taxes to to this worthless pile of trash
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February 2024 by Amanda Mandel
Worst, most unhelpful workers ever. Walked in 9 months pregnant with a giant and heavy box and they turned me away because I didn’t have the right tape on it. Always long lines.
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January 2024 by Alicia Macias
Schedule a passport appointment for my family, got an email confimation, took my kids out of school, took time of work, went there in a middle of a snow storm, got there on time just for the lady to tell me, i dont have an appointment and someone else took my spot. Worst experience ever!
