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“Raphael was nice, knowledgeable, and very quick for my battery replacement. Very good pricing and I’ve never had a bad experience from this shop. Great employee and business”
“It was time to get a new phone, 6 years plus, taking longer to charge and slow, and happen to stumble on this excellent Verizon store in Glen Ellyn on Roosevelt rd. next to Chase bank.
Couldn't be more happier with Jon helping me out.
Jon was very knowledgeable and answered all my questions patiently.
Having an older phone with heavy use, during data transfer, my messages didn't transfer first try.
Jon was not fazed but determined to get my messages transfered.
It took a solid hour but he never gave up.
Completely successful! Completely amazed!
I also noticed during the first transfer, it got busy in the store.
Never with a look of rushed, he bounced around helping each customer, solving problems, making sales with patients and ease.
This is the Verizon store you want to do business with and no doubt, if you get Jon to assist you, you will be fully appreciated and satisfied.
And don't wait as long as I did to shop at this store...”
“Krissy is a fantastic employee. She spent a lot of time helping get my new phone up and running and explaining how things work. You are fortunate to have this outstanding employee!”
“Absolutely incredible service! I can't speak highly enough about Tech Repair Plus and Eddie. He genuinely wants to help and miraculously got my completely dead (not battery-dead, motherboard-panel-dead) iphone up and running, which enabled me to transfer all of my data from my back-from-the-dead phone to my new replacement phone. Thank you, thank you, thank you! Highly recommend, and I personally will continue to return here anytime I have tech in need of repair.”
“I will only come to this location. I’ll drive the extra 20 minutes from the one by me. Jadin is by far the best employee. He has helped me with so much. With multiple things. From helping me with a screen protector, device issues, new phone and iPad. I will be going back to get a watch once my is paid off soon. This is the Verizon to go to. Lots of knowledge and very friendly! Best Verizon I’ve ever been to!”
“Favi and Ani were amazing. They stayed after closing to make sure everything was taken care of and showed real extra effort. Super personable, helpful, and easy to work with. Great experience overall.”
“Decided to get a new phone. Went with the galaxy s21. They told me it was out of stock and would ship on August 6th. A few days later, I got a notice that the phone had been shipped. The staff at the store were friendly and courteous and made the switch neatly effortless.”
“They were exceptionally helpful in assisting me with getting my internet set up when I wasn’t sent all of the equipment I needed from corporate. Definitely recommend this place.”
“Lydia was extremely efficient in every way. She not only helped me turn my phone on but she helped us save money by getting a plan for both me and my husband. She’s the best!”
“I want to take a moment to recognize AB at Boost Mobile for delivering truly exceptional customer service. From the minute I walked in, he was professional, patient, knowledgeable, and genuinely focused on helping me find the right phone.
What stood out most was how confidently and clearly he explained my options, answered every question, and made sure I felt comfortable with my purchase. His attitude and work ethic are the reason I chose to buy a phone today he represents Boost Mobile better than anyone I’ve dealt with.
Employees like AB are rare. His dedication, customer care, and ability to create a positive experience directly drive sales and make customers want to return. Boost Mobile should absolutely recognize his efforts he has earned it.
Thank you, AB, for going above and beyond. I hope management sees the value you bring, because it truly made a difference.”
“I had lost my phone while traveling and the staff and manager at the store did everything they could to make sure I was taken care of, without breaking the bank. Very impressed and thankful they provided such amazing service!!”
“I found the staff here to be knowledgeable, polite and friendly. They were also quick to resolve the issue. I have been to others in the area but this is the one I would recommend.”
“I came to this location due to my phone being damaged. Anthony helped me go over my options to repair or replace. I ended up with a brand new phone with no hassle . Highly recommend!”
“I have a very good experience at this store I go there for the phone upgrade and frady helped me to choose the best one in very good price. Thank you for the good customer service.”
“Miguel was a FANTASTIC help in setting up a new account
I highly recommend him amd the store
Jimmy was also very helpful during my experience”
“I moved to the area ten years ago
I always do business with this cricket store. Joann whom I just recently met
Very professional and knowledgeable of the products. Good store
I recommend. P.s. I have been a cricket customer for 26 years. Keep up the good service”
“I was duped by a different ATT store. Richard at this store was AMAZING and was able to undo most of what the other store did. He was quick, polite and efficient.”
“The location is nice and clean. I came in with a complex issue and Daisy solved it promptly. She was patient and knowledgeable. She also was friendly and welcoming. Made me feel like a valued customer. Recommend this location.”
“Sales Representative (Erick)
Great guy, I went in with anything/everything I knew about current deals, sales, and promotions. He gave me an awesome trade in-value on the S22 in exchange for the S26 Ultra.
Walked me through every promotion, and offer available and even those that are in-store specific.
Walked out with a nice new phone, great deal in the screen protector, and case. Even saved me 15bucks a month on my Single Phone service. The deal would have been even better if I added the Home Internet Service.
As of now, if Erick is not the sales representative when I walk-in , I will most likely wait for a day that he is on shift or available to help me with anything I need.
I also had bad gas at the time, and he handled it very professionally ... 😆
Great guy, awesome Representative 👌”
“Really glad I came to the store today ! I was greeted at the door by Ameer. He sat with me and answered all my questions about my new phone and got me a great deal on a new tablet. He was so patient and a real expert 5/5 stars i highly recommend this location.”
“Mark went out of his way to help me switch to Verizon phone, internet, and streaming. I am immensely impressed with both mark and Eduardo who took over helping me when Mark had to leave for an appointment. I would recommend them to anyone!”
“Great help from Ahmad the manager gave me a great deal I couldn't refuse he helped me transfer my contacts and data as well as gave me a free case thanks again”
“It was an optimum customer service experience. The staff are experts in their field. I have complete confidence in their professional skills! This place is the best.”
“JOSE WAS FANTASTIC, I had an excellent experience with Verizon. The customer service was professional, fast, and actually focused on helping instead of rushing the conversation. The representative was knowledgeable, patient, and made everything easy to understand from start to finish.”
“Luis has a great personality and crushed it yesterday. He was working alone and you could tell he was working his tail off. People just kept coming in and he greeted everyone, juggled what he could while phones were loading and such, and cracked jokes along the way. He never looked stressed even after he had to call fraud department for my partner, help setup both our phones, and even add screen protectors for us. 12/10 service!”
“Extremely good experience with Daniel at this location he is the reason we switched from t mobile to Verizon he helped everything we needed and ready to help
Go to
Your town Verizon and I am sure you will get same customer service”
“We went looking to get new phones, upgrade our WiFi device and check on our bill. Divine (I hope I’m spellinghis name correctly) Solved one issue right after the other, guiding us through all the processes with patients. He was extremely knowledgeable. He explained everything thoroughly and guided us to the resolution of each of our issues. He was truly a joy to work with!”
“Brought in 2xApple watches for battery replacement to avoid Apple’s “replace not repair” policy…and they are both working perfectly and holding a charge! Great shop, great owner, excellent resource. Thanks Yaz!”
“Great service I had issue with phone I bought (used) phone and I came back the next day issue was fixed with no problem thank you I will shop again for sure!!!!!!!”
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“Just need to share the great experience we had today at this store. We appreciate how patient Sean and Adrian were with transferring our phones. They are very professional and were willing to take the time to do it right. Thanks”