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“Really glad I came to the store today ! I was greeted at the door by Ameer. He sat with me and answered all my questions about my new phone and got me a great deal on a new tablet. He was so patient and a real expert 5/5 stars i highly recommend this location.”
“This store is great! I was there last night for a new phone. Mike helped me through the entire process. He was kind and knowledgeable without being salesy. I am so appreciative- thank you!”
“I had an amazing experience with Krissy today! I was having a frustrating issue with my phone not charging and my data. Krissy handled it with incredible patience and expertise. She explained everything clearly and got me back up and running in record time. Highly recommend! 5 STARS!”
“I went to 3 places before choosing this company and I'm so glad I did.
The owner is quick, efficient and honest about the repairs. His prices are affordable and he's easy to work with. My family and I are only using this place going forward.”
“An amazing experience, went in to upgrade my wife's phone, came out saying the better pay off$100 a month between switching my son's phone and closing out Xfinity in favour of Verizon home Internet”
“I will only come to this location. I’ll drive the extra 20 minutes from the one by me. Jadin is by far the best employee. He has helped me with so much. With multiple things. From helping me with a screen protector, device issues, new phone and iPad. I will be going back to get a watch once my is paid off soon. This is the Verizon to go to. Lots of knowledge and very friendly! Best Verizon I’ve ever been to!”
“Favi and Ani were amazing. They stayed after closing to make sure everything was taken care of and showed real extra effort. Super personable, helpful, and easy to work with. Great experience overall.”
“Emaile, your representative “went the extra mile” in taking care of my issue.
I thought that I had damaged my screen on my iPhone16. Emaile determined that all that I damaged was my screen saver. Upon replacing my screen saver she was not pleased with how the new screen saver was fitting. She proceeded to replace the newly installed screen saver with the Liquid Glass option! I really appreciated her professionalism.
Verizon can be very proud to have an employee of Emaile’s character and quality of service to all your clientele. Please pass along my appreciation to Emaile again!
Best Regards,
Bruce W. Weeks”
“They were exceptionally helpful in assisting me with getting my internet set up when I wasn’t sent all of the equipment I needed from corporate. Definitely recommend this place.”
“Lydia was extremely efficient in every way. She not only helped me turn my phone on but she helped us save money by getting a plan for both me and my husband. She’s the best!”
“Just need to share the great experience we had today at this store. We appreciate how patient Sean and Adrian were with transferring our phones. They are very professional and were willing to take the time to do it right. Thanks”
“Jeremy was busy with another customer but took the time and in between helping the other customer he took care of me very pleasant very thorough. Very efficient great service.”
“Mike and Cassie were absolutely awesome! They helped resolve an issue in the matter of 5 minutes caused by a separate location. Thank you to Mike, Cassie, and the DG team! I’d recommend this location to anyone looking for new service or prompt assistance!”
“Raphael was nice, knowledgeable, and very quick for my battery replacement. Very good pricing and I’ve never had a bad experience from this shop. Great employee and business”
“Izzy is very friendly knowledgeable and helpful! He was able to answer all my questions and helped me decide on what products to get. He also helped me reduce my bill by 20% and informed me of other promotions I can take advantage of with my new purchase. He is the GOAT!”
“(Wheaton, IL) Danny was great. This was the 3rd AT&T store we went to with no resolution previously. He was patient, kind and persistent. He resolved the issue and proceeded to assist my daughter in the upgrade to a new phone. I couldn’t be more thankful!”
“Antonio is what makes this Company number one in Disaster Relief recovery team building A leader for the Next Generation to look up to A Juneteenth Leader that President Obama will be proud Of ,Keep Hope Alive A Dream maker Not a Dream takers”
“Mark went out of his way to help me switch to Verizon phone, internet, and streaming. I am immensely impressed with both mark and Eduardo who took over helping me when Mark had to leave for an appointment. I would recommend them to anyone!”
“Diego was phenomenal! I am so excited to tell you about my experience with this young man. He should be the Nations teacher to how one conducts himself through both knowledge and the care he provides is unquestionably best experience I have had in a very long time. Young You deserve a raise. Thank you again for all ??”
“Great help from Ahmad the manager gave me a great deal I couldn't refuse he helped me transfer my contacts and data as well as gave me a free case thanks again”
“The staff is always so friendly and helpful! They offer a straightforward and transparent experience anytime. I definitely recommend coming in for your cellphone service and accessory needs.”
“JOSE WAS FANTASTIC, I had an excellent experience with Verizon. The customer service was professional, fast, and actually focused on helping instead of rushing the conversation. The representative was knowledgeable, patient, and made everything easy to understand from start to finish.”
“Elijah was a great help to me and resolved my issue quickly. His service was friendly yet professional. Going to the phone store isn’t bad if you have someone like that to help you.”
“Rafael is an excellent customer service individual. I have 60% disabled an 80 old senior with less patients. This gentleman has been very helpful and have me solved a lot problems. We were with ATT close to 40yrs but dropped you because of lousy customer service Verizon is worst wife say go back to ATT with promotion. If you have people like Mr Rafael we would never left seems no one gives a boy for good service. Thank you. Roy Mraz”
“We went looking to get new phones, upgrade our WiFi device and check on our bill. Divine (I hope I’m spellinghis name correctly) Solved one issue right after the other, guiding us through all the processes with patients. He was extremely knowledgeable. He explained everything thoroughly and guided us to the resolution of each of our issues. He was truly a joy to work with!”
“Brought in 2xApple watches for battery replacement to avoid Apple’s “replace not repair” policy…and they are both working perfectly and holding a charge! Great shop, great owner, excellent resource. Thanks Yaz!”
“had a great experience at this Verizon store. Daniel provided excellent help — he was knowledgeable, patient, and took the time to make sure everything was set up correctly. He explained things clearly and made the whole process easy and stress-free. Really appreciate his professionalism and support. Highly recommend asking for Daniel!”
“Best AT&T store ever ! I came in very upset with my bill and not knowing what’s going on I know it wasn’t Oniyvette’s fault but she made my experience a great one I came in upset. I left happy thanks to her for explaining everything to me and being very into detail I will be coming back to the store again. She’s the best ! Highly recommend”
“Asmir was extremely helpful at the Lombard store. He has a lot of experience with AT&T products and helped us navigate the transition from Uverse to streaming -answering all our questions. It was refreshing to have someone so knowledgeable to talk to!!!!”
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“I want to take a moment to recognize AB at Boost Mobile for delivering truly exceptional customer service. From the minute I walked in, he was professional, patient, knowledgeable, and genuinely focused on helping me find the right phone.
What stood out most was how confidently and clearly he explained my options, answered every question, and made sure I felt comfortable with my purchase. His attitude and work ethic are the reason I chose to buy a phone today he represents Boost Mobile better than anyone I’ve dealt with.
Employees like AB are rare. His dedication, customer care, and ability to create a positive experience directly drive sales and make customers want to return. Boost Mobile should absolutely recognize his efforts he has earned it.
Thank you, AB, for going above and beyond. I hope management sees the value you bring, because it truly made a difference.”