PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The store provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can now shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. The grooming department at PetSmart receives positive reviews, with customers praising the staff's expertise and their pets' comfort during the grooming process. However, some customers have had negative experiences with certain employees, such as a "floor manager" who was described as rude and unable to handle customer issues effectively. One customer shared a heartwarming story about their cat, Buddy Boy, who enjoyed visiting the store and receiving affection from the staff and other customers. Unfortunately, Buddy Boy passed away, but the customer has fond memories of the store's welcoming atmosphere. While most experiences at PetSmart are positive, some customers have encountered issues related to the care of certain animals, such as the lack of proper lighting for a bearded dragon and improper humidity levels in the reptile enclosures. The staff's commitment to animal welfare is an area that could use improvement in some cases.
Went in for last minute nail trim and dremel. Johanna C., the Salon Lead, was fantastic with my 5 lb. Yorkie. She was quick, efficient, and professional! I will return monthly to have my baby's nails trimmed by her. I Highly Recommend this Pet Salon for nail trims! Thank you, Johanna, C.!
April 2024
Carl is amazing with our two dogs. He asks great questions, and my dogs do not fear going to get their grooming done. If you are looking for a new place to have your fur baby groomed, ask for Carl!
March 2024
You can never go wrong not finding what you need for your furry friends or aquatic pals. Friendly staff. Only thing is watch out for poop in the parking lot and near the store entrance.
