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“I called several storage companies to gather information about their availability and services. By far Jim was the most diligent and professional. His follow up was excellent and he went out of his way to provide great service. I would highly recommend you deal with Jim at Safeguard for your storage needs.”
“Anita Provided Awesome Service Taking My Payment An Also Very Amazing Customer Service I Will Recommend To Family And Friends Thank Again Anita For Your Great Service”
“Joey Rios, exhibited next level customer service as he went above and beyond. The customer service provided makes me think doing business with this location was good decision.”
“Very happy with this experience. Harmony (site manger) did an outstanding job of taking me through the lease experience. Very professional, knowledgeable and thorough. I highly recommend trading with Metro Self Storage in Oak Brook Terra ce.”
“I Albert Robinson rented a storage space today and manager Leandra help me get settled in and she was awesome very nice and very helpful. I was very impressed with her. Thanks Leandra polite”
“Annie provided outstanding assistance to me in assisting with my move in on Saturday. We were running quite late, but she assured me and my crew that all would be ready when we arrived. Annie went out of her way to clearly explain the facility procedures, demonstrated operation of the keypad entry and lock, and got me through the paperwork with thorough explanations of rental details, while in record time. Her upbeat and friendly demeanor made the arduous experience pleasant. The facility itself is clean and bright, the loading dock is large and easily accessible from both street and storage units, and large, easily maneuverable carts are ready for use immediately adjacent to the dock area. If I could give Annie and Life Storage La Grange Park 10 starts, I would do so in a heartbeat!”
“Barb is the Best! Always at the desk and always with a smile. Feels like family every time I come in to pay my storage bill. Now if only this company could duplicate Her! They would corner the market! ???❤️”
“Great storage space. Great staff and very convenient. Barb and Angie were very helpful and informative with all of my questions and concerns. I’d highly recommend this location.”
“Nate was great to work with!! Personable approachable and friendly…as a business owner I wish I had people like him working with me. A true asset to the company.”
“Liz was so incredibly helpful with getting my locker open after it was stuck from all the snow. She responded in a timely manner and ensured I was supported through the whole process. I appreciate her greatly for all her assistance, she was incredibly kind.”
“The Downers Grove facility is great. Nate was so helpful, patient, and transparent in answering all of my questions. Moving day on-site went very smoothly and the access to the unit is very convenient.
Also- Jecel at the Woodridge facility was very helpful in answering my questions over the phone and she connected me with Nate and the DG location because Woodridge didn’t have the size unit I needed.
Overall- very pleased with the customer service from everyone I dealt with at CubeSmart.”
“I am very grateful for my experience with this storage facility. The manager Angie was very understanding and worked with keeping me updated on the steps I needed to take when I fell behind on my unit. She was very helpful . She was able to waive some fees and get an adjustment on my unit to help me get back on track with my payments. I highly recommend this facility and it feels good knowing that there are people like Angie that are for the customer. It is a great piece of mind knowing that they are willing to work with you and it means a lot with the importance and value of my personal belongings in my unit. Keep up the good work Angie.”
“LOUISA .. was beyond outstanding, amazing and extremely professional. I highly recommend speaking with her if you’re lucky. Louisa was very helpful and calm and very patient with my questions and notes given to help me feel comfortable with the process of a rental. She’s amazing, thank you again for everything. The units ( inside controlled) are very nice and clean.”
“Very happy with this location and management responses to questions. The facility is clean and well maintained. We just made several changes to our space and all went smoothly.”
“I had a great experience at this Public Storage. Erik was on duty and he was very informative and professional. He provided great customer service. He answered all of my questions and concerns. He truly made my day .”
“Have been using their services for few months now Met Jimmy when I rented my Unit, and Now I’ve met Timm and Both are very polite and professional, place is clean and secure which gives you a peace of mind. Thank You Both guys for keeping my belongings safe., I strongly recommend.”
“The location is easy to access. I was pleasantly surprised with the cleanliness of the facility as well. The young gentleman Algis was very helpful to my boyfriend and I. Nice to know this location is welcoming to all.”
“Alex was so patient and kind with all questions. I haven’t had to use storage before and she made sure that I was aware of billing and increases. Never made me feel rushed, like most services. She was very busy when I arrived but made sure to treat everyone with the same demeanor never rushed. She has a very thorough explanation for how everything works and showed everyone how to download and use the app and where to find the rolling carts when we come to access the storage.”
“Came in looking for a quote and Jessica was so helpful and knowledgeable. I really appreciate her positive attitude and her patience with me as I was trying to find the best place to place my items for storage. Ask for Jessica to give you the best bang for your buck.”
“After having a not so nice experience at the Burr Ridge location. I was able to successfully find another unit over on Joliet Road in Willowbrook. Barb from the Lombard location reached out and was able to help with any questions and or issues that I had. Because of my interaction with her and a few agents that I spoke with over the telephone. My faith in Public Storage has been restored. Barb I appreciate your help this afternoon and look forward to continuing my business relationship with Public Storage.”
“Very good experience with Storage Mart, online reservation was easy and accommodating. Very clean location. Joey was friendly and showed me my unit with no problem. I would highly recommend StorageMart to my family members and friends for any storage needs.”
“Janell and Laura were excellent. I enjoyed our conversation and welcoming spirit... gave off a family vibe... learning the golf cart with Laura was a fun moment even with me being under the weather... thank you ladies...”
“EVERYTIME I need to visit my storage unit the staff is ALWAYS GREAT! Especially, Andre! He is ALWAYS helpful, professional and considerate. The facility is ALWAYS clean! I have been a customer for years and I have never had an issue with cleanliness.”
“I reserved a storage locker online, but I wasn’t quite sure that the space I rented was the right size for my needs, so I popped in to take a look in person. I was in luck as Dee, the property manager, happened to be in, and she took the time to give me a tour and show me several options. She was so friendly and helpful that I immediately felt I was in good hands. Shout out to Dee for great customer service!
For people not familiar with this location, there’s really no “office space,” but there’s a kiosk where you can video chat with a live person. There’s also a phone number listed at the entry, so you can use that as well.”
“I have to say Thanks so much to Debbie! She always has a great attitude and as a plus, super sweet, she has made sure we are taken care of and is always super informative.”
“I’ve carried an account for 3 years and have always had great customer service. Most recently I had Kevin assist me. He is very knowledgeable with facility, attentive to what my storage needs were and offered several options to fit my storage needs and budget. I cannot say thank you enough to Kevin for his knowledge and advice. I was able to find the perfect space along with a more comfortable rate I can afford. Thank you very much. FYI I even brought in another customer to rent a space for themselves!”
“My representative was very polite and Jieurka she answered all my questions and showed me where my storage unit was I would recommend any family and friends here . Thank you for great service.”
“Jecel Parrish at Cubesmart Woodridge, IL responded promptly to removing a large wasp nest at the top of my storage unit plus a second wasp nest, next to my storage unit. She was polite, efficient and let me know both wasps’ nests had been completely removed. I could then access my storage unit without concern for being stung by wasps when accessing my storage unit. Thank you to Jecel for her prompt and thorough response.”
“The movers were excellent.They were fun, energetic and fast. The whole process was smooth. Dean was great with sales and information and Arin was wonderful with getting extra boxes for us. These are the people you want moving your personal belongings. They were very professional. I would definitely recommend this company and will use them again in the future.”
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“Steve and his team are efficient, communicate well and friendly. They answered all my questions and were patient when I needed help. I would highly recommend this business.”