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“I called several storage companies to gather information about their availability and services. By far Jim was the most diligent and professional. His follow up was excellent and he went out of his way to provide great service. I would highly recommend you deal with Jim at Safeguard for your storage needs.”
“Anita Provided Awesome Service Taking My Payment An Also Very Amazing Customer Service I Will Recommend To Family And Friends Thank Again Anita For Your Great Service”
“Tina was so helpful finding the best option for the space we needed. Her customer service made this experience the best!! If ever need another storage room we will definitely return! Thank you again Tina!!!”
“Very happy with this experience. Harmony (site manger) did an outstanding job of taking me through the lease experience. Very professional, knowledgeable and thorough. I highly recommend trading with Metro Self Storage in Oak Brook Terra ce.”
“Dan and Ally were phenomenal in helping me set up my storage unit and explain all the details easily for me to understand and follow! If you’re looking for a place for Short or long-term storage extra space storage is a great choice! I’ve been a resident of the area for many decades, and this company has come in handy numerous times!”
“I Albert Robinson rented a storage space today and manager Leandra help me get settled in and she was awesome very nice and very helpful. I was very impressed with her. Thanks Leandra polite”
“Barb is the Best! Always at the desk and always with a smile. Feels like family every time I come in to pay my storage bill. Now if only this company could duplicate Her! They would corner the market! ???❤️”
“Theresa was very friendly and helpful finding me a unit closer to the elevator! I have a hard time getting around and being close to the elevator is essential! Thank you so much for your kindness and thoroughness!”
“Great storage space. Great staff and very convenient. Barb and Angie were very helpful and informative with all of my questions and concerns. I’d highly recommend this location.”
“Walked into CubeSmart needing a unit quickly after shopping around the other local places. Kenya was amazing!!! Answered all my questions, showed me the unit I would be getting and got lease agreement done in under an hour. The place is very nice, clean and the accessibility is convenient also.”
“About 18 months ago I moved from a 1-bedroom apartment in one state to a single bedroom in a shared house in a different state. I had never seen the storage unit facility before and never used a storage unit. I did not know how big a unit I needed either, and was struggling to figure out what would be right. I was able to talk to a real person when I called Public Storage pretty quickly, and they were able to help me figure out how large a unit I needed and to set everything up so it would be ready when I moved.
I was dreading getting everything out of my U-haul and into my unit, but when I got there, there were flat carts available. No extra charge, and enough that my family and I could make several trips at once. It was incredibly easy when I got there as well, the lock and key were in my unit as I had been told they would be, all I had to do was load the unit and lock the door. I was able to access my unit whenever I needed to, and I never felt unsafe, even going alone. I had a code to enter and exit, and there was room for 2 vehicles to be side by side, even if one was a truck. The first time I accessed my unit after moving, I did not lock it completely correctly and I got a call that evening from an employee of Public Storage. I was very impressed to see how responsive they were, and that they check the facility regularly.
There was one rent increase in the 18 months I was there, but it was less than $50 more, and I was informed of the change on the app, by email, and by letter. When I was able to move into a new apartment, setting up the move out date was extremely simple. I could do it on the app, and I did not have to provide much notice. I still got an email and a phone call from a person to make sure I knew to take my lock and make sure I was out by the date I had given. The requirements when moving out are also posted on the latch of each unit. Move out was pretty smooth and I get to keep my lock.
All in all, it was a great experience. Thank you Public Storage. If I every need a unit again, I will definitely come back.”
“Liz was so incredibly helpful with getting my locker open after it was stuck from all the snow. She responded in a timely manner and ensured I was supported through the whole process. I appreciate her greatly for all her assistance, she was incredibly kind.”
“I am very grateful for my experience with this storage facility. The manager Angie was very understanding and worked with keeping me updated on the steps I needed to take when I fell behind on my unit. She was very helpful . She was able to waive some fees and get an adjustment on my unit to help me get back on track with my payments. I highly recommend this facility and it feels good knowing that there are people like Angie that are for the customer. It is a great piece of mind knowing that they are willing to work with you and it means a lot with the importance and value of my personal belongings in my unit. Keep up the good work Angie.”
“LOUISA .. was beyond outstanding, amazing and extremely professional. I highly recommend speaking with her if you’re lucky. Louisa was very helpful and calm and very patient with my questions and notes given to help me feel comfortable with the process of a rental. She’s amazing, thank you again for everything. The units ( inside controlled) are very nice and clean.”
“Moved here from TX and I had to find a safe place to hold so many of my special tangible items. I have been meaning to thank Debbie for all she has done and does. We more people like Debbie in this world. Alitte bit of kindness goes a long way. Wish I could send 10 stars ? ? ? ? ? ? ? ? ? ?”
“Purchased an auction unit at this facility and they made it super quick and easy! Ginger and Joey are great people who value their costumer service, thanks to their help I've had the best auction experience thus far! Not to mention its clean and temperature controlled and even better they have a drive in garage, elevators, and multiple dollies! Would gladly come here again for auction or to get a unit of my own!”
“Erik has been so helpful and kind while I’ve been renting a unit here! He’s very friendly and made my transition from units super easy as well. Great onsite management”
“Have been using their services for few months now Met Jimmy when I rented my Unit, and Now I’ve met Timm and Both are very polite and professional, place is clean and secure which gives you a peace of mind. Thank You Both guys for keeping my belongings safe., I strongly recommend.”
“Came in looking for a quote and Jessica was so helpful and knowledgeable. I really appreciate her positive attitude and her patience with me as I was trying to find the best place to place my items for storage. Ask for Jessica to give you the best bang for your buck.”
“After having a not so nice experience at the Burr Ridge location. I was able to successfully find another unit over on Joliet Road in Willowbrook. Barb from the Lombard location reached out and was able to help with any questions and or issues that I had. Because of my interaction with her and a few agents that I spoke with over the telephone. My faith in Public Storage has been restored. Barb I appreciate your help this afternoon and look forward to continuing my business relationship with Public Storage.”
“Today we came to this location for the first time and Mrs. Dee or Devine was absolutely AMAZING! She was so sweet and amazing and gave such good information! If you need a storage this place is definitely for you and if you get lucky to have Dee to help you navigate that is the best!”
“Janell and Laura were excellent. I enjoyed our conversation and welcoming spirit... gave off a family vibe... learning the golf cart with Laura was a fun moment even with me being under the weather... thank you ladies...”
9:30AM - 6PM
101 S 1st Ave, Maywood
Self Storage
“EVERYTIME I need to visit my storage unit the staff is ALWAYS GREAT! Especially, Andre! He is ALWAYS helpful, professional and considerate. The facility is ALWAYS clean! I have been a customer for years and I have never had an issue with cleanliness.”
“I reserved a storage locker online, but I wasn’t quite sure that the space I rented was the right size for my needs, so I popped in to take a look in person. I was in luck as Dee, the property manager, happened to be in, and she took the time to give me a tour and show me several options. She was so friendly and helpful that I immediately felt I was in good hands. Shout out to Dee for great customer service!
For people not familiar with this location, there’s really no “office space,” but there’s a kiosk where you can video chat with a live person. There’s also a phone number listed at the entry, so you can use that as well.”
“I’ve carried an account for 3 years and have always had great customer service. Most recently I had Kevin assist me. He is very knowledgeable with facility, attentive to what my storage needs were and offered several options to fit my storage needs and budget. I cannot say thank you enough to Kevin for his knowledge and advice. I was able to find the perfect space along with a more comfortable rate I can afford. Thank you very much. FYI I even brought in another customer to rent a space for themselves!”
“Michelle was a big help the first time I went to put my things in the storage. It was after hours and I didn't know this plus I was very frustrated. She was nice enough to stay a little bit and help me get settled. She's very helpful!”
“My representative was very polite and Jieurka she answered all my questions and showed me where my storage unit was I would recommend any family and friends here . Thank you for great service.”
“Brian was very friendly and helpful. He explained everything and showed me storage unit options. Facility is climate controlled. Easy access and very clean. I highly recommend this Facility.”
“Jecel Parrish at Cubesmart Woodridge, IL responded promptly to removing a large wasp nest at the top of my storage unit plus a second wasp nest, next to my storage unit. She was polite, efficient and let me know both wasps’ nests had been completely removed. I could then access my storage unit without concern for being stung by wasps when accessing my storage unit. Thank you to Jecel for her prompt and thorough response.”
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“This is my 4th different Public Storage location (Darien) and my 20 plus units of various sizes thru many years of excellent service. Steve and Kevin are awesome thru the years.”