The AT&T Store in Decatur is a well-organized and friendly place where customers are greeted with a smile and excellent service. The staff are knowledgeable, helpful, and attentive, making sure customers find the right phones, tablets, smartwatches, and connected devices from popular brands. Customers appreciate the quick and efficient service, often being in and out within minutes. The store offers a variety of wireless data plans, including prepaid options with no contracts and no credit checks, as well as unlimited data plans that come with nationwide 5G service at no extra cost. Staff members like the store manager and associates are praised for their professionalism, engaging conversations, and willingness to help customers get the best deals. Overall, the store provides a welcoming atmosphere with attentive staff dedicated to delivering a positive experience.
Great experience at this store and store manager Gabe very helpful will be back.
May 2024
The store manager found out we had been double billed for some services and eliminated the unnecessary charges. We would like to be refunded for all the extra money we have paid that no other employees or the company could figure out.
February 2024
Staff was friendly and knowledgeable. Got me in and out in a timely manner.
