Verizon, a telecommunications company, has received overwhelmingly positive reviews for its customer service. Customers praise the cheerful and professional staff, particularly Greg Tucker, who is described as a friendly, patient, and knowledgeable representative. Customers appreciate his ability to quickly resolve their issues and make the process easy. Another employee, Blake, is also commended for his helpfulness and informative approach. Overall, Verizon's Decatur Mound location is highly recommended, with customers stating they received the best service they have ever experienced and would gladly refer others to the store.
No stress, answered all questions and didn't make you feel stupid, very smart, and knowledgeable young man.
July 2026
Hannah was awesome helping us with a phone issue as well as helping me get a new phone and setting it up. Thank you Hannah!!!
July 2026
Logan was amazing ! He was very helpful and took time to answers all my questions he was able to find the perfect phone to replace my older one and quickly had me all ready to go on about my day