U-Haul Moving & Storage of Decatur
U-Haul,
Truck Rental ,
Self Storage
Hours:
1155 East Pershing Road, Decatur IL 62526
Hours
About U-Haul Moving & Storage of Decatur
U-Haul Moving & Storage of Decatur offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, and moving help services. Customers praise the fast, friendly service and the helpful staff, with many noting a no-wait process and accommodating attitude, even when returns are late. The staff, including the general manager and team members, are described as kind, helpful, and efficient, often going above and beyond to assist with reservations and ensure everything runs smoothly. Customers appreciate the detailed explanations provided during rentals and the good communication, especially when coordinating U-Box pickups. While the service is highly regarded, some mention policies like full-month rent charges if moving out shortly after payment. Overall, the location is highly recommended for its excellent customer service, organized operations, and willingness to assist with various moving needs.
Most Recent Reviews
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September 2026
I am always happy at this site. Staff are helpful renting equipment, clean.
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August 2026
I used this place for the 2nd time in 2 years for a 26’ truck and both times were great experiences, especially this last time with Ki! He is literally amazing, professional and cares about his job. I’m not sure what you’re paying him but it needs to be more!!
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May 2026
The service was tremendous! I want to point out Zachya hill specifically for his dedication, service how helpful annd very informational with any questions I had and how the job was done in an expeditiously time manner with top notch quality!!
More Comments(82)
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