Verizon, a telecommunications company, has received overwhelmingly positive reviews for its customer service. Customers praise the cheerful and professional staff, particularly Greg Tucker, who is described as a friendly, patient, and knowledgeable representative. Customers appreciate his ability to quickly resolve their issues and make the process easy. Another employee, Blake, is also commended for his helpfulness and informative approach. Overall, Verizon's Decatur Mound location is highly recommended, with customers stating they received the best service they have ever experienced and would gladly refer others to the store.
After the ultimate worst customer experience at a Verizon store, we went here. We were greeted cheerfully and professionally! Greg Tucker assisted us, got everything set up for us and seemed happy to do so! Best customer service EVER! COMPLETELY grateful to him! Will continue to refer people here!
April 2024
I just want to say Greg Tucker was great to take care of my situation and get a replacement quickly. I would give 10 stars ,Thank you
August 2022
Amazing staff, courteous, professional and genuinely care about their customer's needs.
