The Verizon store at Forsyth offers a wide range of services for mobile, 5G home internet, and business needs. Customers can visit the store in person or conveniently place orders online, with options for free 2-day shipping, same-day delivery where available, and in-store pickup. The staff at this location are highly praised for their helpfulness, patience, and knowledge. Several reviews highlight the exceptional customer service provided by employees like James, Mason, Zach, and Iman. James was commended for fixing a phone issue patiently and competently, making a stressful situation much easier. Mason was helpful in transferring data and finding deals that reduced monthly bills after a phone unexpectedly died. Zach assisted with switching lines onto a new account, thoroughly explaining the process and answering questions. Iman was noted for her patience and excellent customer service, guiding a customer through renewing a discount and ensuring everything was uploaded correctly. Overall, customers appreciate the knowledgeable and friendly staff, efficient service, and the store’s effort to make every visit smooth and satisfactory. Whether for device troubleshooting, account management, or new phone setup, the Forsyth Verizon store is recognized for its helpful team and quality customer care.
I came in an hour until close needing a new phone because mine was restarting every 3-5 mins. He got me in & out quickly! Thank you!
June 2026
Great experience very helpful when my phone was destroyed
May 2026
I was 1 person away from leaving V … you (and I) can thank Zack for my business account staying. Zack has the patience that I lost a week and a half ago, when all my devices locked me out
