Bath & Body Works offers a wide range of products, including fragrant body lotions, shower gels, and popular 3-wick candles. Customers appreciate the friendly and helpful store associates who assist with finding the perfect items, whether for personal use or as gifts. The convenience of the store's location adds to the shopping experience, making it easy for customers to avoid crowded malls. While most staff members are welcoming, experiences can vary, with some customers noting less enthusiasm from certain employees. Overall, Bath & Body Works is recognized for its quality products and excellent customer service, making it a favored destination for holiday shopping and everyday needs.
Friendly, helpful, attentive staff. Store was super well laid out, clean, inviting. Use to shop at gurnee but this is my go to spot now! The gals here are so great Lori helps me with what I need right away every time.
April 2026
Best store ever!!! They always have my favorites in stock, Staff is super helpful! Lori is amazing, Chris is great too.
August 2025
The employees are so helpful and friendly here, they really know their products. I love the smells as I walk through the door.
