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“The team here is incredible and on point! Words cannot describe how thankful I was to have their customer service and willingness to go above and beyond to get our company order out in such a short of time! Thank you both very much last night (11.7.24)! ?”
“Recently visited this UPS store for some of my shipping needs. Yash was very helpful and knowledgeable and answered all of my questions. They assured me that my package would get to the destination safely and within my time window.”
8:30AM - 5PM
2040 E Algonquin Rd #507, Schaumburg
Shipping Centers
“We love our customs manager, Mark! He is extremely knowledgeable, fast, and kind. Mark is always there to guide you through the process, making everything so much easier. His expertise and friendly approach truly set him apart.
I’ve never encountered a delay with my custom arrangements; they handle everything promptly, often the same day my shipment arrives. We are committed to working with Service Shipping for all my customs needs as long as in business. I highly recommend them!”
“My wife and I wanted to express our appreciation for this store and James for helping us out and printing our son’s birthday invitations with short notice. Thanks for the help man!”
“I sent a parcel for the first time via DOMA, and I am super satisfied, they received the parcel in Poland after 5 weeks, and the nice thing is that
I received notifications about the location of the package! The service is also very helpful and nice! I recommend DOMA to everyone!”
“I'm from Canada and I used them while in town once and they were awesome! Needed to ship something from the States again at a later date, and they did me a huge favour and were able to go above and beyond to help me get my item! I'm very happy I found them.”
“Mark has been nothing short of excellent with always being super knowledgeable and helpful towards my printing needs at this location. He has helped me several times and highly recommend anyone to this location for any similar needs. Thank you mark!!”
“I love this place because they always help and even print and attach labels. Employees always try to help and assist in every matter. They are always kind and respectful! Thank you guys!!!”
“I mentioned printing only certain pages but the whole document got printed, but Ali was really helpful and only charged me for the pages I wanted. Five stars for Ali, for taking care of my request so professionally.”
“Rahi (I believe that was his name), a young man, helped me over the weekend and provided absolutely wonderful customer service. What a polite and kind young man! You don’t often see such outstanding service from the younger generation, but he was exceptional. A true 5-star experience. I’ll definitely be stopping by this location from now on!”
“I can’t say enough good things about this UPS Store! Every time I visit, I’m impressed by the exceptional level of service they provide. The staff is not only knowledgeable and efficient but also incredibly polite and approachable. They truly go above and beyond to make sure every customer feels valued.
I recently needed help with packing a fragile item for shipping, and they handled it with utmost care. They used high-quality materials and ensured my package was secure. The item arrived at its destination in perfect condition, which speaks volumes about their attention to detail.
The store is always clean, well-maintained, and organized, making it easy to find any supplies you might need. Whether it’s shipping, printing, or just needing guidance on the best options for your needs, the team here delivers with professionalism and a smile. It’s rare to find such a seamless combination of efficiency and friendliness these days.
I’m happy to recommend this location to anyone who values excellent service. A huge thank you to the team for consistently exceeding expectations!”
“I wanted to get a heads start on some holiday gifts for my family and the staff at the FedEx Copier Store was amazing! David was very patient with me as he explained what he could do to ensure that the photos of my Dad would look good blown up to poster size of 24 X 36. Upon seeing them, my Dad was blown away! He even wrote out inspirational messages for my nephews on them! Thank you David and FedEx for making a lifetime memory for our family!”
“I am grateful for the exceptional care Jenni, James, Michelle and the entire FedEx team took in packaging my late parents' belongings for shipment. Everything arrived safely and in perfect condition, a testament to the team’s professionalism and commitment to customer service. They handled my shipment with care and diligence. Their efforts gave my family peace of mind and ensured that each item, no matter how fragile, made the journey without incident. I sincerely appreciate the outstanding service!”
“Friendly staff, convent hours. If I could get a receipt before leaving the store, that would be better. I am sure that is a UPS thing though. I did leave my email address and had a receipt email within 10 mins that had a link to all the information I would want. Would use again.”
“The staff and service at this UPS store in Buffalo Grove is consistently top notch. If you’re ever in need for a speedy drop off, or assistance w packaging, I highly recommend this UPS location.”
“I was very stressed by the process of moving a lot of my personal belonging from my parents’ house in the US to Poland. I decided to entrust my precious cargo (a lifetime of books, keepsakes and other souvenirs) with Polamer as it is a reputable company that has been recommended by several people I know. I liked that their website lets customers estimate the fees and gives clear instructions on what to expect. I packed 7 heavy boxes and dropped them at their Schaumburg office on September 14. The ladies were extremely helpful and efficient: showed me a cart I could use to bring the boxes from the car, advised on hacks to streamline the customs process, secured my boxes and answered all my newbie questions. All in all, I was done in less than 25 minutes. I was advised that my items would be delivered in 4 to 6 weeks but realistically, I expected 8-10 weeks. I periodically tracked my boxes online and then I received a text message from the courier company stating that my shipment will be delivered that day. Turns out that 5 weeks, day for day (on October 19), I was taking delivery of my 7 boxes. Everything arrived in good condition and I had no additional fees or taxes to pay on delivery. I was very, very happy! I won’t finish this review stating that I will use them again… I am currently in the process of packing another 6-7 boxes to ship by Polamer, hoping to receive them by year’s end.”
“Solid retail experience. Good product in-stock selection, fairer prices than competitors this past year, and friendly helpful cashiers (even when you run in right before closing!).”
“We needed some equipment to be picked up, packed and shipped to our main office out of state. Prime Pack and Ship really came through and did an expert job for us, highly recommend them!”
“Outstanding and prompt notary service! Nancy was not only professional but also incredibly friendly and kind. I truly appreciate her excellent assistance and highly recommend her.”
“Brent was AMAZING & Super Helpful!!! I was totally lost & confused but Brent helped me with Everything I needed. Brent is a Superstar & Great Employee!!!!!!!”
“The best FedX store by far! Awesome staff, clean and easy layout. The dream team is Ash, Fran and Alice. The best old school customer service, everyone is kind, patient and helpful.”
“I was at store 3611 and worked with Roberto. From the start I found him courteous and personable. I had many questions and he patiently answered and showed me examples of what I needed. I was having computer issues in turning pages into PDF, he was very knowledgeable and walked me through what I should do. As he was putting the pages together he actually called me to make sure I would be ok if the pages had a white border and if he could shrink a page by 2% so it would fit. Needless to say, I love the end product and am extremely happy with the dedication Roberto exhibited.”
“Andy the associate helped me so much with my printing job, was extremely patient, and didn’t just leave satisfied, I left knowing I had to come back. Wonderful store.”
“Thank you so much for helping with our small business!! We were so excited when our order was ready and you all went above and beyond our expectations. We usually have to cut our own cards and you guys saved us tremendous amount of time with our work! Great customer service!”
“Good service helpful helped me pack my Amazon returns but made me pay a few bucks for packaging when it’s supposed to be free Amazon states no box required just a QR code which I had so idk maybe the employee was new but he was still professional and nice and helped me out but think he didn’t fully understand how the Amazon returns work guessing he’s new”
“I made a shipment to Colombia, they told me that the approximate delivery time was 2 weeks and it arrived right at that time. The box was intact, in good condition and complete, I had no problems or delays. I had my doubts because I had never shipped with them, but the truth is I was very happy, I would use the service again without a doubt.”
“These guys have incredible team of people that are on the same page and know what they are doing! The Dispatchers are very knowledgeable and quick with their responses. You will enjoy dealing with them!”
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“The two guys in there working are some really cool guys awesome to deal with That's how it should be when you go to a UPS location and they take care of you I would highly recommend the store at 21720 West Long Grove road two guys in there are awesome and I think they deserve a raise and I don't even know these guys is my first time in there thank you very much”