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“I had a wonderful experience the other day at this FedEx location! Heather was absolutely fantastic; she walked me through all the new “one rate” flat packaging options and patiently helped me find the perfect size for a baby shower game I needed to be delivered in 2 days. She even packaged everything up for me and got me checked out quickly. Thank you so much Heather!”
“I am happy to have this store close to my home. This people are always ready to help, couple time they helped me to carry heavy things, service is fast, hassles free, and professional. Thank you !!”
“Talk about a company that goes above and beyond to deliver ! What could have been a complex and frustrating experience, Bill was responsive and willing to do all it took to make our overseas shipment happen. Your search stops here.”
“I drive 30 miles to ship from this place. If this doesn't tell you how good this place is, I don't know what will.
Extended:
I found this place when I was looking for a place that doesn't overcharge me for packing. Not only do they have fair prices, the packing itself is very well done and they can ship USPS, FedEx, UPS, DHL and possibly more all from the store! You just give them the label, they pack it, and then you leave!
They specialize in shipping sensitive equipment, like medical devices, too! They can also custom make boxes and crates.”
“I’ve been to the store previously and was not . Impressed.
Worked with Ash on a return to Amazon today that was giving us a lot of trouble.
Ash is Truly knowledgeable, patient and cheerful. They are lucky to have him in that location. Give him a raise!”
“The owner, Naz, is very helpful and always has a smile for every customer. The same can be said for his employees. I never have any issue with shipping or Amazon returns.”
“I drive out of my way to go to this store for returns. They are always kind and helpful even when I don’t do my returns properly. They help me figure it out with patience.”
“I always go to this location for my Amazon returns. They are always so friendly and they get you in and out. Today I went to do another return but was also looking for big binder clips.
It looked like they only had the small ones BUT Kevin was very kind to go look in the back to see if they had some.
Luckily he found a couple for me. He didn't have to do that but he did.
I love their service all the time I'm lucky I'm close enough thsg I can even walk there.”
“Hallie went above and beyond to help me make sure I sent in my Samsung trade-in package on time. We were having trouble printing the label, and I was in a rush during my lunch break, but she stayed patient and made sure everything was handled. She even made sure the package was submitted before the 5pm pickup so I wouldn’t miss my trade-in deadline (which happened to be my last day to turn it in!).
Hallie even called me afterwards to let me know FedEx picked up their final shipment. I truly appreciate her dedication and excellent customer service. Thank you so much!”
“The team provided really great service! They were were friendly and accommodating to myself and everyone else who were in the store with me. The UPS driver who was picking up shipment even helped out!!”
“The staff here are extremely polite, respectful, and professional. They give drivers space and make the process smooth and stress-free. If you arrive early, they do their best to accommodate you and get you a spot right away. The gentleman who loaded my truck was especially helpful — very nice, hardworking, and professional. Truly appreciate the way he handled everything. Excellent warehouse to work with!”
“I have used the service from this company for long time. Kalyna is very professional person, polite, and helpful. I highly recommend this company. Tank you Kalyna!”
“This is a shoutout to Owen at the UPS store in Fox River Grove. He was two weeks on the job and running the place ALONE! We brought him five large boxes three of which he had to pack. He was handling incoming patrons, trying to finish our boxes and answering phones and questions. It was a super busy day and he handled the work and himself very well. Shame on management for not having two people in the store. One for additional help and one for your employees safety.”
“We use MRC for all of our packaging needs. The prices are right, the service is great, and they are always available when I we need them.
Paul Sopkin
IGT Testing Systems”
“I made a shipment to Colombia, they told me that the approximate delivery time was 2 weeks and it arrived right at that time. The box was intact, in good condition and complete, I had no problems or delays. I had my doubts because I had never shipped with them, but the truth is I was very happy, I would use the service again without a doubt.”
“I had an amazing experience at the FedEx Store thanks to Shujaat and Dan. Their customer service was truly outstanding—they went above and beyond to make sure everything was handled perfectly and that I left completely satisfied. They were patient, professional, and genuinely cared about helping me, which made the whole process smooth and stress-free. It’s rare to come across service like this, and it definitely did not go unnoticed. Highly recommend this location if you’re looking for a team that truly puts customers first!”
“Got my passport renewal done here!!! Very frustrated and worried about security until I came here and worked with Natalie. Fast, reasonable and a pleasure to work with!”
“Her name is Tiffany, but I’m not sure if she’s assigned to this specific location. If she is, Tiffany truly went above and beyond to help us with a package we were having trouble with. She was patient, knowledgeable, and genuinely cared about getting everything sorted out. What could have been a frustrating situation turned into a smooth, stress-free experience because of her help. The service was fantastic overall, and this location clearly values great customer care.”
“Not the best selection for rods - short ceilings and hard to look at any rod over 7- They have a wonderful selection of swim baits and lures! Very cool and dope atmosphere”
9:30AM - 3PM
872 S Milwaukee Ave, Libertyville
Shipping Centers
“I have had the best experience with this UPS store. Ben is the one I have the most interaction with… He is always so nice and professional and goes out of his way to make sure I know when my packages are there and when I need to get them picked up. Totally a five star experience at this location.”
“A very large organization with a global reach. I would like to note the very organized work of all team members. Each employee tries to do their job conscientiously, and if there are any hiccups, they are sure to correct and correct them as soon as possible.”
“I come here twice a week. Ryan, Chela, Ash and Fransico are a wonderful staff. Not just at customer service but asking how I’m doing. Every experience is perfect.”
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“My wife and I wanted to express our appreciation for this store and James for helping us out and printing our son’s birthday invitations with short notice. Thanks for the help man!”