“Best place to go for any help! I spent days and hours with the live chat team, and even someone on the phone, and NOBODY could help me like these guys did! This is true ANYTIME I need help with ANY xfinity service, whether it be mobile, TV or internet. Your best bet is to go straight to the store for any changes or any help that you may need, rather than wasting your time in chats or phone calls.”
“Ok, i had to wait like 15-20 mins after i checked in on the kiosk, there was no one to ask or greet which felt really bad. But, once its my turn the guy tried his best to earn my business laid down the quotes i requested. Got a good deal with 4 iPhones. Just got here from T-mobile, may be the bar was very low! Lol. Awesome store and knowledgeable people here to help!”
Open 24 hours
225 E Locust St, DeKalb
Internet Service Providers
“I'm just a few blocks off of 38 and Frontier is able to provide a fairly consistent 16-20 Mb/s. I've only experienced one significant downtime in almost a year of service and they resolved it just as quickly as Comcast does when I had them at my old address. It's DSL so probably sucks if you live in the boonies or don't understand how things like phone filters work (these can go bad and muck your signal)... but I'm very happy paying a lot less for a service that still allows me to stream using multiple devices.”
“My family and I went into the store on Christmas Eve to get our new iPhones set up—an already stressful time. Darnell took the time to ensure all our devices were set up correctly while answering any and all questions we had (we had so many!) all with a smile on his face. His patience and warmth made us confident we had everything we needed. Thank you, Darnell!”