Xfinity Store by Comcast Branded Partner
Internet Service ProvidersHours:
2565 Sycamore Rd, DeKalb IL 60115 Hours
About Xfinity Store by Comcast Branded Partner
The Xfinity Store by Comcast Branded Partner receives positive reviews for its helpful and friendly staff. Customers appreciate the in-store assistance, finding it more effective than chat or phone support, which can be frustrating. Staff members like Rae'na and Ari are praised for their helpfulness, patience, and positive attitudes, making the experience enjoyable. Customers also value the store's ability to quickly solve issues, whether it involves setting up devices or addressing service hiccups. Some mention that visiting the store is a better option than calling, as it can save time and money, with staff offering useful advice rather than just trying to sell services. The process of dropping off equipment is described as smooth and efficient. Overall, the store is seen as a reliable place for assistance with Xfinity services, providing helpful solutions and good customer care.
Most Recent Reviews
June 2026
Went in came out that fast so yes loved it! Daniel is an awesome rep! I definitely will go again. He's very knowledgeable and motivated rep! The toll free number said it would take forever and was the complete opposite.
April 2026
Ian was VERY GREAT help he made sure everything we needed help with was complete
March 2026
The Xfinity store employees are always helpful, polite, and go above and beyond. I have never had a bad experience in this store!
More Comments(176)
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