Lovetts Towing & Recovery, based in DeKalb, IL, has been serving the community since 1978 as a trusted provider of towing and recovery services. They handle light, medium, and heavy-duty towing, as well as roadside assistance, auto repair, and collision repair. The company is known for its quick response times and professional staff, making stressful situations easier for customers. Several reviews highlight their fast service—such as arriving within 20 minutes to change a flat tire—and their friendly, helpful team members who answer questions patiently. Customers appreciate the reasonable pricing and the efficiency of their service, which often includes prompt, courteous drivers who remember repeat customers. However, some experiences have been mixed. One customer described a somewhat confusing situation involving insurance and payment issues, noting that while the staff was friendly and helpful, there was difficulty with the insurance company over payment and vehicle transfer. Despite this, the individual appreciated the staff's assistance and their prompt response. Overall, Lovetts Towing & Recovery is recognized for being reliable, fast, and professional, making them a top choice for towing, recovery, and roadside needs in the DeKalb area.
Recently had to get Lovetts out for a tow after an accident. They were quick to respond, the drive was professional and the cost was extremely reasonable. I would highly recommend them, as they made a stressful situation a lot easier.
June 2025
Office staff answered my dumb questions without making me feel like an idiot & tow truck guy was super nice and fast.
March 2025
The gentleman who came out was very prompt and friendly. He also remembered us from a previous tow a couple of weeks prior.
