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June 2022
Very poor customer service from the branch manager (DUSTIN A) and bank rep Crystal V. Avoid the DeKalb branch at all costs They actually told me they are ":too busy" to get back to customers who have a banking issue. This happened not one, but twice. Closed my Account instantly. AVOID DeKalb PNC Bank!
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June 2022
The fees at this bank are the scummiest I've heard of in a very long time. I was shocked to hear they still charged overdraft fees, and even worse CARD REPLACEMENT fees when your account is victimized by theft!!! The gall to punish their clients when they've just been victimized by ID theft... scummy, scammy, scuzzy.
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March 2022
Very poor customer service some of the employees could use some ethics training. Also brush up on their own code of conduct. Just plain out rude and disrespectful use the Atm avoid interaction with staff.