United States Postal Service
Post OfficesHours:
600 E Lincoln Hwy, DeKalb IL 60115 Hours
About United States Postal Service
The United States Postal Service (USPS) is a reliable and widely accessible organization that provides secure, affordable, and efficient mail and package delivery services across the United States. With over 30,000 retail locations, USPS processes and delivers 47% of the world's mail, serving more than 157 million addresses nationwide. Customers often praise the helpful and friendly staff at USPS, who go above and beyond to assist with various services, including walk-in passport services. Employees are known for their patience, especially during busy holiday seasons, and for providing valuable tips to customers on how to save money and make the shipping process smoother. While there have been a few isolated incidents of delivery issues, such as misplaced packages or open parcel lockers, the overall experience at USPS is generally positive. Customers appreciate the convenience of the outdoor mailbox and the user-friendly kiosks for automated tasks. With a commitment to continuous innovation and a focus on providing excellent customer service, USPS remains a trusted and essential service for communities across the country.
Most Recent Reviews
May 2026
We had a passport appointment on a Saturday morning. The gentleman that helped us was great! He was quick and efficient and great with our son. Very friendly too!
April 2026
Available during the day.
Could be kept a bit more clean.
January 2026
I appreciated the quick and easy passport appointment. They able to get it done before my scheduled time slot since I showed up a bit early.
More Comments(86)
Nearest USPS Stores
- DeKalb, Illinois