Xfinity Store by Comcast Branded Partner
Internet Service ProvidersHours:
2565 Sycamore Rd, DeKalb IL 60115 Hours
About Xfinity Store by Comcast Branded Partner
The Xfinity Store by Comcast Branded Partner receives positive reviews for its helpful and friendly staff. Customers appreciate the in-store assistance, finding it more effective than chat or phone support, which can be frustrating. Staff members like Rae'na and Ari are praised for their helpfulness, patience, and positive attitudes, making the experience enjoyable. Customers also value the store's ability to quickly solve issues, whether it involves setting up devices or addressing service hiccups. Some mention that visiting the store is a better option than calling, as it can save time and money, with staff offering useful advice rather than just trying to sell services. The process of dropping off equipment is described as smooth and efficient. Overall, the store is seen as a reliable place for assistance with Xfinity services, providing helpful solutions and good customer care.
Most Recent Reviews
November 2025
Q... Was very helpful,
Thank you our TV worked fine when we got home. Im not sure where to rate you but I give you a 10..
July 2025
Rae'na was absolutely amazing, honestly everyone there is! She figured out the hiccup in my situation and had a great attitude the entire time! It was a pleasure to be helped. Thank you!
July 2025
Dean was Helpful, knowledgeable, courteous, friendly
More Comments(154)
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