“Super fast unloading , make sure you have the building with the docs on your left when you get here because they're a bit tight if there is already a truck at the dock .”
“I found them on google, I stopped by. They have great selections of iron stair parts, iron balusters and wood handrails. They were very helpful. Highly recommending. Good prices too, lower than home depot.”
“my first time coming to this store from desk needs to be a little bit more nicer and helpful. the loading guys ware super nice and help me with everything I need it and the information that I need it, loading guys ware great ? ...thank you for all your help”
“Great service, helpful and knowledgeable people, competitive prices. A great “go to” when you need to get projects done. What you need is in stock and immediately available. The staff knows the projects in their department and will help when a project crosses over multiple departments. They also know the latest products available and can inform and demonstrate them. Way better than your father’s hardware store. The team at the Palatine store is outstanding.”
“I got what i needed, i see how people may be concerned with customer service. They may not be the most approachable bunch, but at least they know their job. Delivery service charge was on a higher end but still better than doing multiple runs.”