I wanted to recognize Aaron, one of the Store Managers of the Palatine Home Depot. He truly understands customer service and should be commended for the way he conducts himself and how that store is ran. If it wasn't for him I would go elsewhere.
October 2020
I genuinely enjoy this store. The staff are helpful, and the store almost always has exactly what I am looking for. While on the pricey side for some items, compared to other big-box hardware stores in the area they are a good and reliable place to shop.
July 2019
I was told that the Home Depot will have installers call to set up an appointment to correct some of the issues. I will update my review after the work is completed. Home Depot agreed to refund me the amount needed for the repairs.