About Hertz Car Rental - Des Plaines - Mannheim Road
Hertz Car Rental - Des Plaines - Mannheim HLE provides a smooth rental experience with a wide selection of vehicles. The staff is described as personable, helpful, knowledgeable, and respectful, providing superb and great customer service. They are detailed oriented, answer all questions, listen to concerns, and work efficiently to get customers into their reserved vehicle. The process is noted to be fast and smooth, with vehicles reported as ready, clean, and fueled. The location takes care with the process, including taking photos of the vehicle for the customer.
Matthew Clemens made it happen!!!! We needed a last minute rental after another company completely failed up. Matthew made sure we got a car in that moment. Great customer service, super clean work area and very welcoming. Thanks Matt!
September 2026
Rude as hell .not very informative. Do not recommend.
August 2026
Worst car rental place I’ve ever dealt with. They gave me a vehicle that needed repairs, and getting someone on the phone was impossible. Very frustrating experience.
